Alameda Health System · 7 hours ago
Director, Ambulatory Access & Revenue Operations
San Leandro, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$72.52/hr - $120.88/hr
5+ years expAlameda Health System is responsible for providing comprehensive healthcare services, and they are seeking a Director for Ambulatory Access & Revenue Operations. This role involves overseeing scheduling, registration, referral staff, and revenue cycle operations across multiple clinic sites, while also focusing on performance improvement and staff development.
Health CareHospital
Responsibilities
Supervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills; monitors workflow
Directs the Ambulatory Care Services access (scheduling, registration, and referral coordination and revenue cycle operations (billing, claims, denials, authorizations, registration related edits, education with clinicians) at multiple sites; Wellness Centers and Clinics, Call Center, and Referral Unit. . Access - scheduling, registration, and referral coordination. Revenue - billing, claims, denials, authorization, and registration impact
Determines access and revenue cycle impact and goals tied to performance; analyzes all existing reporting tools and develop data to establish performance goals; implements quality assessment and improvement initiatives; measures and reports performance internal and external customer satisfaction surveys and methods for rewarding evidence of progress and improvement; communicates goals to all levels of staff and regularly assesses achievement; collaborates with clinicians and services to advance revenue cycle improvements
Develops training resources to provide continuous education for all staff; works with Department of Social Services to provide ongoing training in all aspects of Medi-Cal and other financial assistance program for all staff engaged in Financial Counseling
Develop and implement performance improvement activities across all primary and specialty care clinics in an effort of identifying areas of opportunities for improving patient care and financial outcomes, defines strategies to achieve enhancement, defines process and outcomes measures to monitor effectiveness of initiatives, and communicates to the health system
Cross trains and utilizes creative staffing models to enhance staff development and job satisfaction; participates with Community groups and participate with marketing efforts to grow AHS’s business plan
Performs critical analysis of performance of all information systems and work place environments; prioritizes improvement to our our electronic health record; identifies new systems and make recommendations regarding integration of disparate systems to achieve efficient communication between facilities and functions
Works collaboratively with other departments to support processes and systems for registration are standardized and optimized for efficient and effective flow of patients within the departments and organization
Qualification
Required
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying
Bachelor's Degree in a relevant field from an accredited college or university
Five years of progressively responsible management experience in a health-system based environment, including oversight of registration, referrals, and access or revenue cycle areas
Preferred
Master's Degree in health care administration or a related field
Experience in public health system facility (with acute and outpatient care), FQHC experience, and prior experience managing call centers and referral/authorization processes
Benefits
A generous comprehensive benefits program
Company
Alameda Health System
Alameda Health System is a public health care center.
1001-5000 employees
H1B Sponsorship
Alameda Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$77MKey Investors
Department of Health Care Services
2025-05-16Grant· $77M
2024-09-26Grant
Leadership Team
James Jackson
Interim Chief Executive Officer
Christine Yang, CHCIO
Vice President & Chief Technology Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
2026-01-03
2025-12-10
Company data provided by crunchbase