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Adventist HealthCare · 5 months ago

Endpoint Engineer III, Day Shift, Information Technology

Gaithersburg, MD

Full-time

Onsite

Mid, Senior Level

$89K/yr - $134K/yr

5+ years exp

Adventist HealthCare is a faith-based organization providing high-quality care in the Maryland area. They are seeking an experienced Endpoint Engineer III to support their Information Technology department by performing operational tasks, managing endpoint software, and ensuring effective communication for system implementations.

Health CareHome Health CareHospitalNon ProfitRehabilitationWellness

H1B Sponsor Likely

Responsibilities

Perform service operational tasks including but not limited to fulfilling support requests, resolving incidents, providing access, evaluating events, and managing problems; Perform necessary routine recurring tasks associated with the daily maintenance and support of the infrastructure platform and application portfolio; Packages and deploys operating system images and end user device software for automated deployment; Perform system administration and updates as required, including anti-virus updates, operating system, software updates, and administration of Endpoint Management Solutions and Active Directory; Function as technical escalation point for large scale or complex end-user problems; Participate in 24/7 on-call rotation

Follow PMBOK principles, change/release management best practices, and effective communication for implementation and transition of endpoint and software implementations

Follow PMBOK and ITIL principles to assist in the planning and design of endpoint and software implementations; Assist with requirements data gathering and analysis as needed; Assist with the development of technical reference architectures that illustrate the entire endpoint topology of a system or service including communication requirements and system dependencies; Assess and communicate risks associated with endpoint and software related investments and purchases; Participate in efforts to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization

Schedule and participate in reviewing vendor solutions to address workflow requirements of endpoint devices and software; Provide expertise to identify and translate business workflow into endpoint and software configuration requirements

Qualification

MS Active DirectoryEndpoint Management SolutionsCOTS-based applicationsIT project managementMS Windows operating systemsITILv4 FoundationsCustomer ServiceMission-drivenCritical thinkingCommunication skillsAdaptability

Required

Expert understanding of Authentication and Authorization technology, including MS Active Directory

Expert understanding of computer systems characteristics, features, and integration capabilities, and management of OS and application configurations using Group Policy Objects

Expert knowledge of information systems, hardware platforms, enterprise software applications, and outsourced systems management

Good understanding of IT project management principles and PMBOK best practices

Mission-driven individual with strong values that align with the AHC mission

Ability to work in a fast-paced, critical patient care-driven organization

Customer Service oriented individual with strong oral and written communication skills who is exceptionally self-motivated and directed with a desire to learn and adapt to new technologies

Must be able to think critically and present arguments in an articulate manner to both technical and non-technical audiences

5+ years of experience implementing and supporting MS Windows operating systems and software in an enterprise environment

5+ years supporting, packaging, and releasing COTS-based applications

Network+ + or similar certification required

A+ or similar certification required

At least two additional Certifications in a relevant endpoint management technology such as MS Active Directory, Citrix, Microsoft Operating System, Apple or Android device management, MS Intune, scripting, etc

Preferred

3+ years of experience working in the healthcare industry is preferred

3+ years of experience working with clinical applications is preferred

ITILv4 Foundations is preferred

Benefits

Work life balance through nonrotating shifts

Recognition and rewards for professional expertise

Free Employee parking

Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

Paid Time Off

Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

Subsidized childcare at participating childcare centers

Tuition Reimbursement

Employee Assistance Program (EAP) support

Company

Adventist HealthCare

Glassdoor3.3

Adventist HealthCare is an integrated, health-care delivery organization.

Founded in 1907

Gaithersburg, Maryland, USA

5001-10000 employees

https://www.adventisthealthcare.com

H1B Sponsorship

Adventist HealthCare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (25)

2024 (11)

2023 (6)

2022 (23)

2021 (15)

2020 (12)