NEOGOV · 1 month ago
COMMUNITY HEALTH WORKER/PROMOTORE I/II Health Equity Outreach
Throughout Riverside County
Full-time
Onsite
Entry, Mid Level
$43K/yr - $57K/yr
1+ years expNEOGOV is seeking qualified candidates for the Community Health Worker I/II position within the Riverside University Health System (RUHS). The role focuses on connecting individuals and families, particularly those with complex medical conditions and other health barriers, to essential healthcare and community resources to promote optimal health outcomes.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Build rapport with clients and gather, share, and assess accurate information to identify efficient and effective opportunities for intervention utilizing strategies that reflect the client’s values, attitudes, and beliefs
Provide health education, instruction, and information in a manner that clients can easily understand and address barriers to physical and mental health services
Assist clients in navigating the healthcare system and public health programs by phone and in person to help clients successfully participate in their medical and/or behavioral care
Engage with community members to raise awareness about violence prevention strategies
Build trusting relationships with individuals and families affected by asthma, offering guidance, emotional support, and practical assistance
Connect program participants to community resources necessary to achieve healthy outcomes; address healthcare barriers and identify and address health-related social needs; make closed-loop referrals to local human service systems to support clients address their needs including but not limited to housing, food, personal safety, transportation, childcare, energy assistance, education, income assistance, and education
Provide care management services for clients at highest risk of poor health outcomes by helping them access clinical and community services necessary to implement the client’s care plan
Provide transitional care services (TCS) for clients transferring from one setting or level of care to another and maintain close contact with clients and caretakers both in-person and on the phone
Support clients’ engagement with their primary care physician (PCP); identify and connect clients to services that address Social Determinates of Health (SDOH) needs; promote wellness and prevention, help members manage their chronic diseases, and support efforts to improve maternal and child health
Participate in all team collaborations and continuous quality improvement initiatives and projects
Ensure documentation in electronic health records (and other tracking and monitoring systems) are accurate, useful and in compliance with regulatory requirements and accreditation standards
Qualification
Required
Spanish Bilingual: level 1 required
Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination
Any combination of lived experience working with diverse populations in the community (e.g., women with infants and young children, homelessness, substance abuse, persons involved in the justice system, AIDS/HIV patients, older adults, and underserved populations) which would provide an opportunity to acquire the knowledge and abilities listed herein
One year of experience which has provided personal first-hand knowledge of the problems, needs, attitudes, and behavior patterns of the community as they relate to public health
Knowledge of: Client population and community resources; techniques for group and individual interviewing and counseling; basic recordkeeping principles and practices; and computer equipment and applications related to the work
Ability to: Address the client population's unique needs in a culturally sensitive manner; relate and communicate effectively with the community served; learn and understand the organization and operation of the assigned department and of outside departments and agencies; maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports
Possession of a valid California Driver's License may be required
Completion of a Department of Health Care Access and Information approved CHW/Promotore training program and possession of a CHW/P/R certificate is required within 12 months of hire
Some positions may require fluency in a second language, as determined by client population served
Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination
One year of experience as a Community Health Worker/Promotore I or equivalent non-County classification
Two years of lived experience, that is equivalent to that of a Community Health Worker/Promotore I working with diverse populations in the community (e.g., women with infants and young children, homelessness, substance abuse, persons involved in the justice system, AIDS/HIV patients, older adults, and underserved populations)
Knowledge of: Client populations, community resources, techniques for group and individual interviewing and counseling; basic recordkeeping principles and practices; and computer equipment and applications related to the work
Ability to: Address the client population's unique needs in a culturally sensitive manner; relate and communicate effectively with the community served; learn and understand the organization and operation of the assigned department and of outside departments and agencies; maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports
Possession of a valid California Driver's License may be required
Completion of a Department of Health Care Access and Information approved CHW/Promotore training program is required
Must possess and maintain a CHW/P/R certificate. Some positions may require additional specialized certification
Some positions may require fluency in a second language, as determined by client population served
Benefits
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual): 0 < 3 year = 80 Hours (10 Days), 4 < 9 years = 120 Hours (15 Days), 10 or more years = 160 Hours (20 Days). Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase