Recruiting from Scratch ยท 1 day ago
Forward Deployment Engineer
New York, United States
Full-time
Onsite
Mid Level
$120K/yr - $200K/yr
3+ years expRecruiting from Scratch is a specialized talent firm dedicated to helping companies build exceptional teams. They are representing a fast-growing AI company that is transforming how housing and healthcare organizations operate through their innovative platform. The Forward Deployment Engineer will manage new product launches, work directly with clients and internal teams, and ensure smooth deployments while leveraging data-driven insights to improve systems.
Staffing Agency
Hiring Manager
Michael L.
Responsibilities
Program manage product launches and lead internal product knowledge sessions
Build enablement materials and train internal and client teams on new features
Use SQL and BI tools to monitor product health and resolve configuration issues
Partner across Support, AI Ops, Product, and Engineering to improve product performance
Act as Voice of the Customer, synthesizing feedback from support tickets, user sessions, surveys, and client conversations
Conduct discovery sessions with new clients to understand needs and ensure successful implementation
Move quickly and operate autonomously in a high-intensity, fast-growing environment
Qualification
Required
3+ years of experience in an early-stage startup or operational/generalist role
Demonstrated success launching or supporting software products with real business impact
Strong SQL and data analysis proficiency
Comfortable working in ambiguity and solving problems independently
High ownership mentality with a bias toward action
Excellent communication skills across technical and non-technical teams
Willingness to work onsite at the NYC HQ 5 days/week
Preferred
Experience in product management, customer success engineering, or technical consulting
Familiarity with AI products, SaaS platforms, or enterprise integrations
Strong analytical skills with ability to turn insights into actionable product improvements
Benefits
Equity included
100% employer-paid Medical, Dental, Vision
Fully paid parental leave
401(k) plan
Commuter benefits & monthly fitness stipend
Unlimited vacation + paid holidays
Catered lunch, stocked office kitchen, and regular company events
Relocation assistance available
Company
Recruiting from Scratch
A recruiting agency working with technology companies to help them hire software engineers, data roles, product managers, and hardware.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Will Sanders
Founder / CEO
Tom Callahan
Managing Partner, Retained Executive Search
Recent News
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