Kodak Alaris · 1 month ago
Field Service Technician - Cleveland & Akron, OH
Cleveland, OH
Full-time
Onsite
Mid Level
$25/hr - $28/hr
3+ years expKodak Alaris is a global technology company delivering innovative customer solutions. The Field Service Technician will be responsible for on-site repair and installation of company and multi-vendor systems, ensuring customer satisfaction through preventive maintenance and configurations.
Business Information SystemsHardwarePrintingSoftware
No H1B
Responsibilities
Responsible for overall territory management including related administration pertaining to customer calls, timely completion of service reports, expense reports and weekly time reports, as well as the tracking of preventive maintenance and upgrade requirements for assigned customers
Performs necessary installation, servicing and preventative maintenance of equipment
Provides operator training and ongoing support and education for customers including new products and programs, etc
Acts as customer liaison and help drive customer issues to resolution
Drives revenue growth initiatives as assigned by management
Maintains company assets in accordance with company guidelines
Ensures all customers and company policies are adhered to
Consistently meets all performance goals
Lift up to 50#
Maintain clean driving record to company requirements
Qualification
Required
Minimum 3 years of working knowledge of PC operating systems, software applications and basic knowledge of computer networking
Demonstrated ability to diagnose, repair and solve system/equipment issues
Makes sound business decisions and manages/controls personal business expenses
Works independently, taking initiative (with minimal guidance) or as part of a larger team
Orientation toward detail and thoroughness
Aptitude to learn quickly
Excellent communication (verbal and written) and interpersonal skill
Work effectively in an environment where goals and specifications are constantly changing
High School diploma or equivalent – Associate's preferred
Lift up to 50#
Maintain clean driving record to company requirements
Preferred
Associate's preferred
Benefits
Paid flexible time off
Health, dental and vision coverage
Paid sick leave
Paid parental leave
401(k) plan with company match
Short-term and long term disability coverage
Life insurance
Company
Kodak Alaris
Kodak Alaris is a company that is passionate about using technology to transform organizations and improve people's lives across the planet.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.19MKey Investors
Platinum Equity
2025-09-05Debt Financing
2024-08-01Acquired
2013-08-23Private Equity· $17.19M
Leadership Team
Mark Alflatt
CFO to CEO (left role in 2022)
Recent News
2026-01-22
Venture Capital Firms
2025-11-08
2025-10-03
Company data provided by crunchbase