Apply on Employer Site

Penn Medicine, University of Pennsylvania Health System · 1 month ago

Clinical Systems Analyst (Senior, Mid, Associate)

Philadelphia, PA

Full-time

Onsite

Entry, Mid, Senior Level

1+ years exp

Penn Medicine is dedicated to providing the highest level of care to patients and conducting innovative research. The Senior Clinical Systems Analyst is responsible for analyzing, implementing, supporting, and maintaining clinical information systems within the Penn Medicine Health System, ensuring effective utilization of clinical systems to support patient care and improve operational efficiency.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

Configure and customize clinical systems, perform system testing, and provide end-user training and support including developing, planning, and executing testing for supported applications Proactively performs analysis, troubleshooting, and problem solving of simple to complex issues at the technical, interface, and application levels. Identifies root-cause, recommends, tests, and implements changes

Collaborates with cross-functional teams such as Epic technical support teams, vendors, and other IS Application teams as needed to address complex technical issues maintaining compliance with regulatory standards such as HIPAA. Understands integration between various applications and functionality within those applications

Implement and facilitate scheduled vendor releases, system upgrades, system enhancements, and resolve system defects

Facilitates relationships between the clinical departments and Information Services. Communicates problems, issues, and potential solutions to team members, clients, and organizational administration. Escalate complex issues as necessary. Clearly defines and articulates to operational stakeholders’ workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor

Defines and documents user requirements, system scope, and roadmap for future enhancements. Reviews and collects information regarding potential system enhancements. Maintains thorough documentation of configurations, customizations, and support processes for assigned applications Complies with all applicable guidelines, policies, and procedures of Penn Medicine to ensure necessary controls, documentation, and audit trails. Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. Ensure system changes follow change management procedures and protocols

Other duties as assigned to support the unit, department, entity, and health system organization

Qualification

Clinical Application SupportTroubleshootingHL7Electronic Medical RecordData IntegrationSystem TestingDocumentationProblem SolvingCommunicationTeam Collaboration

Required

H.S. Diploma/GED and 8+ years of Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

H.S. Diploma/GED and 6+ years of Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

H.S. Diploma/GED and 4+ years of Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Preferred

Associate's degree and 7+ years Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Bachelor's degree and 5+ years of Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Associate's degree and 5+ years Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Bachelor's degree and 3+ years of Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Associate's degree and 3+ years Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Bachelor's degree and 1+ years of Clinical Application Support, Troubleshooting, Analysis, HL7, Interfaces, Vital Signs Workflow, Document Management, Electronic Medical Record, Software/Hardware Upgrades, Electronic Dictation experience

Benefits

One of the finest prepaid tuition assistance programs in the region

Company

Penn Medicine, University of Pennsylvania Health System

Glassdoor3.9

Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees