Manulife · 1 month ago
Learning & Development Specialist – Sales Enablement
USA, Massachusetts, Boston, 200 Berkeley Street
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $119K/yr
5+ years expManulife is a leading international financial services provider, and they are seeking a strategic and creative Learning & Development Specialist to join their Sales Enablement team. This role involves designing and developing impactful learning solutions to enhance sales performance and collaborating with various stakeholders to deliver engaging digital learning experiences.
FinanceFinancial ExchangesFinancial Services
Responsibilities
Conduct needs assessments and performance gap analyses to inform learning solutions
Design learning programs that align with sales enablement goals, including onboarding, product training, and skills development
Apply adult learning principles and instructional design models (e.g., ADDIE, SAM) to create effective learning experiences
Develop interactive e-learning modules, videos, simulations, and microlearning assets using tools such as Articulate Storyline, Rise, Camtasia, and Seismic Learning
Create visually engaging storyboards and scripts that support learning objectives and brand standards
Ensure accessibility and responsiveness across devices and platforms
Partner with sales leaders and SMEs to translate business needs into learning outcomes
Embed learning into sales workflows and tools to support just-in-time learning and performance support
Align content with sales methodologies, product launches, and go-to-market strategies
Manage course deployment and tracking within the Learning Management System (LMS)
Test and troubleshoot SCORM packages for functionality and reporting accuracy
Leverage data and analytics to measure learning effectiveness and optimize content
Deliver regular KPI updates to stakeholders, ensuring transparency and continuous improvement in course adoption and effectiveness
Lead end-to-end project management for learning initiatives, including timelines, resources, and stakeholder communication
Facilitate reviews and feedback loops with SMEs and business partners
Maintain documentation and version control for all learning assets
Qualification
Required
Bachelor's degree (Instructional Design, Educational Technology, or related field preferred)
5+ years of experience in instructional design and e-learning development, preferably in a sales or corporate environment
Proficiency in e-learning authoring tools and multimedia production
Strong understanding of adult learning theory, performance-based design, and sales enablement principles
Excellent communication, collaboration, and project management skills
Preferred
Experience with sales enablement platforms (e.g., Highspot, Showpad, Seismic)
Familiarity with CRM tools (e.g., Salesforce) and how learning integrates with sales workflows
Knowledge of data-driven learning evaluation models (e.g., Kirkpatrick, Phillips ROI)
Benefits
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
The full range of statutory leaves of absence
Company
Manulife
Manulife is a leading international financial services group that helps people make their decisions easier and lives better.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.31B2025-12-02Post Ipo Debt· $1B
2024-06-11Post Ipo Debt· $363.5M
2023-03-07Post Ipo Debt· $1.2B
Leadership Team
Phil Witherington
President and CEO
Steve Finch
President and CEO, Manulife Asia
Recent News
2026-01-21
Company data provided by crunchbase