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PPL Corporation · 2 weeks ago

Spring 2026 - Digital Training Intern

Allentown, PA

Internship

Onsite

Intern

Start in 2026 Spring

PPL Corporation is one of the largest investor-owned utility companies in the United States, committed to sustainable value for its customers and communities. The Digital Training Intern will assist the Digital Adoption team in creating and managing digital adoption solutions to enhance user adoption and improve employee experience.

Electrical DistributionEnergyMarketing

Comp. & Benefits

Responsibilities

Support WalkMe platform setup and configuration for new deployments and enterprise rollouts

Develop and maintain the digital adoption platform user content

Assist analysts conduct training sessions and certification support

Collaborate with stakeholders to promote training and enablement best practices, governance standards, and innovative digital adoption strategies

Contribute to initiatives that scale the WalkMe Digital Adoption Platform (DAP) maturity across business units

Help implement advanced features and ensure alignment with center of excellence standards

Gather feedback and analytics to create success stories that demonstrate WalkMe’s impact on user adoption and business outcomes

Perform quality assurance on the digital adoption platform owner and user experiences and leverage analytics to identify optimization opportunities

Support reporting and insights to measure engagement and adoption effectiveness

Assist with monthly reporting for WalkMe initiatives and other duties as assigned by management

Qualification

Digital adoption strategiesWalkMe platformData-driven decision-makingWriting skillsCommunication skillsLeadership skillsProblem-solving skills

Required

Completed freshman year of undergraduate studies with a declared major in Business, Education, Information Technology, Communications, Journalism, or a related field

Minimum 3.00 GPA

Strong writing skills with attention to detail