Alleima · 1 day ago
Customer Service Representative
Palm Coast, FL
Part-time
Onsite
New Grad, Entry LevelAlleima is focused on growth and providing high-quality products and services. The Market Service Representative will be responsible for delivering exceptional customer service and supporting the sales team to enhance customer satisfaction.
Advanced MaterialsIndustrial AutomationMachinery ManufacturingManufacturing
Responsibilities
Responding to customer needs and inquiries via phone or email
Processing and reviewing order flow
Handling customer claims and ensuring accuracy of customer information in computer systems
Supporting the sales team to achieve sales objectives and improve customer satisfaction
Managing escalation of unresolved customer inquiries
Other miscellaneous task
Qualification
Required
High school education or equivalent
Valuable customer service experience
Excellent telephone and people skills
Organized and detail-oriented
Capable of multitasking and prioritizing workload effectively
Proficiency in MS Office, including Word and Excel
Benefits
Health, Dental, and Vision coverage after 30 days
401K with company contribution of 5% plus matching after 90 days
88 paid holiday hours per year
Paid time off (up to 120 hours paid time off after one year)
Company
Alleima
Alleima manufactures and supplies stainless steels and special alloys.
Founded in 1862
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Göran Björkman
President and CEO
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