Walker & Dunlop · 9 hours ago
Property Claims Analyst
Bethesda, MD
Full-time
Hybrid
Mid, Senior Level
$64K/yr - $75K/yr
2+ years expWalker & Dunlop is one of the largest providers of capital to the commercial real estate industry, committed to creating meaningful social, environmental, and economic change in communities. As a Senior Claims Analyst, you will protect the value of a diverse commercial real estate portfolio by coordinating with borrowers, insurers, and internal teams to ensure efficient evaluation and resolution of casualty losses, supporting timely insurance recoveries and effective property restoration.
Commercial Real EstateConsultingFinanceFinancial ServicesReal Estate Investment
Hiring Manager
Nicole Pratt
Responsibilities
Coordinate insurance claim submissions by completing and submitting required Lender forms (Fannie Mae, Freddie Mac, Capital Markets) within prescribed timeframes
Analyze and enter claim data into servicing and workflow systems with accuracy and attention to detail
Develop, maintain, and optimize tracking tools and dashboards in Excel or other reporting systems to monitor claim progress and portfolio exposure
Review and interpret documentation from Borrowers and Insurance Companies to ensure compliance with lender and investor requirements
Evaluate and process insurance loss disbursement requests in alignment with Lender guidelines, balancing efficiency with risk management
Collaborate cross-functionally with Asset Managers and other stakeholders to assess property conditions and claim resolution status
Support catastrophe response initiatives through data analysis, reporting, and coordination with internal teams and external partners
Communicate insights and findings effectively with teammates, clients, and Lenders to drive informed decisions and issue resolution
Generate and interpret ad hoc reports to identify trends and opportunities for process improvement related to insurance claims and property performance
Contribute to continuous improvement efforts and perform additional duties as assigned
Qualification
Required
Bachelor's degree strongly preferred
2+ years of property claims or asset management experience
Requires excellent communication skills, written and oral, through all levels of the organization
Strong analytical skills, including use of all MS Office products
Ability to work as part of a team, while providing a strong individual contribution
Excellent attention to detail, judgement, flexibility, and dependability
Strong time management and organizational skills
Ability to maintain a positive attitude with large volume of work
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
Benefits
Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching
Company
Walker & Dunlop
Walker & Dunlop is a commercial real estate finance and advisory firm that creates strong capital markets and investment sales capabilities.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.23BKey Investors
Fannie MaeTYKO CapitalHudson Bay Capital Management
2025-09-24Post Ipo Debt· $156.62M
2025-06-30Post Ipo Debt· $170M
2025-03-04Post Ipo Debt· $400M
Leadership Team
Willy Walker
Chairman and Chief Executive Officer
Howard Smith
Executive Vice President & Chief Operating Officer and Board Member
Recent News
2026-01-13
Morningstar.com
2026-01-13
2026-01-07
Company data provided by crunchbase