Shaner Hotels · 23 hours ago
Sales & Event Coordinator | Faro Blanco Resort - Curio Collection by Hilton
Shaner Hotels is seeking a motivated Sales Coordinator for their Faro Blanco Resort & Yacht Club in the Florida Keys. This role involves supporting the Sales Department with administrative tasks and coordinating group and event-related activities to ensure seamless operations and guest satisfaction.
HospitalityResortsRestaurants
Responsibilities
Provide administrative and operational support to the Sales Department, including data entry, report generation, correspondence, and document management
Assist with the preparation, distribution, and tracking of contracts, proposals, resumes, and departmental records
Support the coordination of group, catering, and event-related activity, ensuring accuracy and timeliness
Maintain up-to-date knowledge of hotel amenities, services, features, and hours of operation to confidently assist clients and internal teams
Ensure all sales files, reports, and correspondence are maintained with strict confidentiality and organization
Serve as a communication hub between the Sales Department, General Manager, department leaders, and hotel staff
Collaborate with the Front Desk and Operations teams to ensure seamless guest and group arrivals
Assist in maintaining a clean, organized, and professional sales office environment
Respond to incoming calls and inquiries in a courteous, professional, and timely manner
Support special projects and initiatives as assigned by Sales leadership
Ensure compliance with daily Sales Department procedures and brand standards
Maintain working knowledge of office equipment, computer systems, and hotel sales platforms
Assist with preparing and maintaining statistical and performance reports
Help support the execution of sales initiatives, promotions, and site inspections
Qualification
Required
High school diploma or equivalent required; additional hospitality or business education preferred
Minimum 1–2 years of administrative or hospitality experience, preferably within a hotel or resort environment
Strong written and verbal communication skills in English
Proficient computer skills, including Microsoft Office; experience with hotel systems is a plus
Ability to prepare and manage reports with accuracy and attention to detail
Strong organizational skills with the ability to manage multiple priorities
Professional demeanor with a service-oriented mindset
Must be available to work a flexible schedule, including weekends, holidays, and varied shifts, based on business needs
Preferred
Prior experience supporting sales, catering, events, or guest relations is strongly preferred
Local Florida Keys knowledge and experience strongly preferred
Company
Shaner Hotels
Shaner Hotels is a hotel developer, owner and operator in a progressive global hospitality industry.
Funding
Current Stage
Late StageTotal Funding
$109.6M2013-06-11Private Equity· $50M
2007-01-01Private Equity· $59.6M
Recent News
2024-11-27
Hotel Management Network
2024-04-27
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