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CLEAResult · 1 month ago

Implementation Lead

Utah, United States

Full-time

Onsite

Senior Level, Lead/Staff

$83K/yr - $125K/yr

8+ years exp

CLEAResult is leading the transition to a sustainable energy-efficient future. The Lead Implementation Consultant will drive the successful delivery of technology solutions, providing strategic leadership and acting as a trusted advisor for key clients.

ConsultingEnergyEnergy EfficiencyOil and GasWater

No H1B

Responsibilities

Oversee and guide multiple concurrent implementation projects, ensuring alignment with organizational goals and platform strategy

Serve as a mentor and escalation point for Implementation Consultants, providing guidance on complex configurations, client challenges, and delivery risks

Establish and enforce implementation standards, templates, and best practices across projects

Act as the primary relationship lead for designated high-impact clients, ensuring their needs are understood, prioritized, and addressed throughout the implementation lifecycle

Build and maintain strong relationships with senior client stakeholders, aligning platform capabilities with their strategic goals

Prepare and deliver clear, concise presentations on implementation strategies, project progress, and key outcomes to stakeholders at all levels of the organization, including executive leadership

Coordinate across multiple project teams to ensure resource alignment, risk mitigation, and consistent delivery quality

Collaborate with shared services (e.g., development, QA, support) to prioritize and sequence work across projects

Monitor project health metrics and proactively address delivery risks and dependencies

Provide oversight for implementation activities across projects, ensuring configurations and processes align with platform standards, business requirements, and organizational best practices

Review outputs from requirement gathering and solutioning sessions led by Implementation Consultants to ensure deliverables meet expectations, are feasible, and align with strategic goals

Ensure all implementations adhere to platform standards, compliance requirements, and scalability principles, and that documentation is complete, consistent, and aligned with organizational guidelines

Identify opportunities to streamline implementation processes and improve delivery efficiency

Lead retrospectives and post-mortems to capture lessons learned and drive continuous improvement

Contribute to the evolution of the implementation methodology and knowledge base

Coach and support Implementation Consultants in developing their technical and client-facing skills

Lead internal training sessions and contribute to onboarding materials for new team members

Serve as a subject matter expert for platform capabilities and implementation strategy

Qualification

Implementation methodologiesSaaS platformsProject management toolsStakeholder managementAnalytical mindsetLeadership skillsAgile methodologiesProject management certificationCommunication skills

Required

Bachelor's degree in Business Administration, Information Technology, or related field

8–12+ years of experience in implementation, consulting, or project leadership roles, preferably in a SaaS or professional services environment

Demonstrated experience leading cross-functional teams and managing complex client relationships

Advanced knowledge of implementation methodologies, SDLC, and enterprise project management

Strong leadership and mentoring skills, with the ability to influence without direct authority

Proven ability to manage multiple projects and teams simultaneously in a matrixed environment

Exceptional communication and stakeholder management skills, including executive presence

Deep expertise in configuring and deploying commercial SaaS platforms

Proficiency with project and portfolio management tools (e.g., Azure DevOps, Jira, Smartsheet, Asana)

Analytical mindset with a focus on problem-solving, risk management, and continuous improvement

Preferred

Experience in a hybrid professional services environment

Knowledge of agile methodologies or experience working in agile teams

Certification in project management (e.g., PMP, PRINCE2) or agile practices (e.g., Scrum Master)

Familiarity with customer engagement frameworks and enterprise account management strategies

Benefits

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours

401(k) with company match

Paid vacation, sick, personal and parental leave time

Paid Volunteer Time: giving back to our communities is important to us

Employee Recognition Program – convert your recognition points into gift cards

Employee Assistance Program – offers benefits to help you manage daily responsibilities

Access to on-demand training courses to advance further in your career