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The Home Depot · 1 month ago

Pro Customer Service/Sales

Turlock, CA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $22/hr

The Home Depot is dedicated to delivering exceptional service for professional customers, including contractors and commercial clients. The Pro Customer Service/Sales Team supports customers throughout their journey, driving sales and providing tailored recommendations while ensuring a high standard of service and safety.

E-CommerceHome and GardenHome DecorHome ImprovementRetail

Responsibilities

Deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients

Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions

Build and maintain professional relationships with Pro customers

Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations

Provide outstanding service based on unique project needs

Meet monthly sales goals and other metrics to drive sales in the store

Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge

Help ensure every Pro customer’s project is a success

Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors

Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety