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UC Santa Barbara · 7 hours ago

Associate Director of Processing

Santa Barbara, CA

Full-time

Hybrid

Lead/Staff, Director/Executive

$97K/yr - $182K/yr

4+ years exp

UC Santa Barbara is dedicated to assisting students in achieving their higher educational goals through the Office of Financial Aid and Scholarships. The Associate Director of Processing will lead the Operations Units, oversee financial aid policies, and manage complex issues while ensuring compliance with federal and state regulations.

Higher Education

Culture & Values

Hiring Manager

Katherine Abad

Responsibilities

Provides direct leadership and management of the Operations Units, which includes Advising, Customer Service, Need Analysis, Direct Loans and Business Systems as well as providing leadership to the Fiscal Operations/Scholarship Programs unit

Oversees and reviews Federal, State, UC system-wide, student fee, and financial aid policies and advises the Executive Director and Vice Chancellor on the impact to UCSB students and the UCSB financial aid process

Serves as the primary resource for the department and resolves the most complex problems

Clarifies and interprets federal and state statutes

Reviews the administration of all financial fund sources, totaling approximately $400 million

Responsible for all student aid program development, implementation, monitoring, assessment, and review

Interprets federal policy in compliance with the Department of Education's regulations and reporting format

Responsible for long range planning and the development of policies and services as they apply to need analysis and all major federal, state, and university aid programs

Responsible for communicating and working cooperatively with campus departments

Addresses faculty concerns and oversees departmental interaction with academic departments, including college deans

Represents the Financial Aid Office and the Director at meetings and task forces

Chairs or serves on continuing or ad hoc administrative committees

Provides supervisory leadership for Operations staff, which includes recruitment, hire, training, evaluation, assignment of duties; establishment of performance standards; and staff reviews

Responsible for an annual application cycle which reviews approximately 17,000 financial aid applications, using federal software to ensure adherence to federal aid eligibility regulations

Leads the annual testing process for all applicable programs related to the Need Analysis process including edits, web communication, verification documents and federal software updates

Leads a team of Business Systems Analysts to identify areas that can be improved using technology and creates and implements solutions designed to improve UCSB's business processes

In the absence of the Director, the Sr. Associate Director assumes full management responsibility for the Office of Financial Aid and Scholarships

Qualification

Financial Aid ManagementFund AccountingCompliance KnowledgeLeadership SkillsData AnalysisProject ManagementCommunication SkillsProblem-SolvingInitiativeAttention to Detail