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Caribou Financial, Inc. · 17 hours ago

Senior Loan Officer, Auto Refinancing

United States

Full-time

Remote

Mid, Senior Level

$50K/yr - $90K/yr

2+ years exp

Caribou Financial, Inc. is focused on providing financial freedom through auto loan refinancing. The Senior Loan Officer will consult with customers on refinancing their auto loans, manage a pipeline of prospective clients, and ensure compliance with lending guidelines.

AutomotiveFinancial ServicesFinTechInformation TechnologyLending

Responsibilities

Leveraging a consultative sales approach, you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings

Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts

Act as a product sales expert, maintaining elevated product sales attachment goals and expectations

Effectively manage and maintain a large pipeline of prospective customers, and maintain acceptable levels of conversion

Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws, and internal compliance guidelines

Process finance deals accurately and fairly through financial sources to secure funding

Perform needs assessments, overcome objections and manage the expectations of customers

Other duties may be assigned

Qualification

Auto loan refinancingConsultative sales approachPipeline managementCustomer service skillsClear communicationTime managementLearning new technologyBilingual in Spanish/EnglishActive listening

Required

2 years refinance experience, demonstrating success in a loan officer role

Experience handling and maintaining a high volume pipeline

Excellent customer service skills and ability to quickly build rapport with customers

Clear communication and active listening skills

Ability to process information efficiently and incorporate in real time with customers

Ability to learn new technology and use a variety of software platforms

Excellent time management skills

Preferred

Bilingual in Spanish/English is a plus

Benefits

Paid training and onboarding period of 16 weeks to set you up for success.

Equity options in the Company

401(k) retirement plan

Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents

Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance

Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance

Up to $1,000 per year for eligible professional development expenses

Employee referral program