Cisco · 1 month ago
2001892
Research Triangle Park, NC
Full-time
Hybrid
New GradCisco Systems is a leading technology company focused on revolutionizing data and infrastructure. As a Support Engineer Intern, you will troubleshoot and resolve technical issues while leveraging AI and cloud-first solutions to enhance user satisfaction and operational excellence.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Work alongside experienced engineers to troubleshoot and resolve technical issues on Cisco’s internal platforms
Apply your understanding of AI concepts and cloud-first technologies to support innovative solutions
Use Salesforce fundamentals (admin basics, service cloud) to track, manage, and resolve support cases efficiently
Communicate technical information in clear, accessible language for sellers and users of all backgrounds
Analyze data and trends to recommend improvements, enhancing both user satisfaction and operational excellence
Embrace agile methodologies and contribute ideas that foster continuous learning and team success
Demonstrate empathy and active listening in every customer interaction, ensuring an inclusive and supportive experience
Qualification
Required
Current enrollment in a U.S.-based undergraduate program (STEM or related fields preferred)
Interest or foundational experience in AI, cloud technologies, and agile practices
Basic familiarity with Salesforce (admin basics, service cloud)
Strong analytical, problem-solving, and communication skills
A collaborative mindset, eager to learn, adapt, and contribute to team goals
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
Founded in 1984
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-12
2026-01-11
Company data provided by crunchbase