Account Executive-EN jobs in United States
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CAE · 14 hours ago

Account Executive-EN

CAE is the worldwide leader in aviation training, and they are looking for an Account Executive to join their sales team. The role focuses on delivering outstanding customer experiences by managing client relationships and ensuring their training needs are met with speed and accuracy.

AerospaceEnterprise SoftwareInformation TechnologySecuritySimulationTechnical Support

Responsibilities

Act as a trusted advisor, providing exceptional customer service and support
Respond quickly to customer requests via phone and email, booking training accurately and updating CRM records
Coordinate with training services and sales teams to deliver seamless experiences
Own the client relationship, ensuring satisfaction and retention
Resolve customer concerns with agility, escalating when necessary, and ensuring issues are fully resolved
Maintain accurate reporting and CRM entries
Accountable for all revenue bookings within assigned territory
Ensure accurate entry of bookings and timely follow‑up with clients
Build and maintain strong client relationships
Provide first‑line response for pre‑ and post‑training customer concerns
Drive customer satisfaction through proactive engagement and adaptability

Qualification

Customer serviceRelationship managementNegotiation skillsCommunication skillsAviation backgroundAgilityAdaptabilityDetail-oriented

Required

2–5 years of job‑related experience
Strong interpersonal and communication skills
Customer service oriented, professional, and detail‑focused
Agile and adaptable in fast‑moving environments
Solid negotiation and listening skills
Proficient verbal and written communication skills

Preferred

Bachelor's degree
Aviation background

Company

CAE provides simulation and modeling technologies and integrated training solutions for the civil aviation industry.

Funding

Current Stage
Public Company
Total Funding
$1.46B
Key Investors
La CaisseFonds de solidarité FTQ
2023-06-08Post Ipo Debt· $400M
2021-11-05Post Ipo Debt· $70M
2021-03-12Post Ipo Equity· $287M

Leadership Team

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Matthew Bromberg
President and Chief Executive Officer
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Sonya Branco
VP Finance and Chief Financial Officer
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Company data provided by crunchbase