Field Service Lead jobs in United States
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Sandvik · 1 day ago

Field Service Lead

Sandvik Mining is a global leader in equipment, tools, parts, service, and technical solutions for the mining and construction industries. They are seeking a Field Service Lead to ensure efficient maintenance of customers' equipment and manage service operations in Elko, NV.

Building MaterialIndustrialMachinery ManufacturingManufacturingMining
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Comp. & Benefits

Responsibilities

Inspect equipment for proper performance and determines faults and malfunctions
Adjust equipment and repair/replace defective parts components or systems according to scopes of work
Tests repaired equipment to ensure proper operational performance
Complete accurate time records, technical reports, failure reports, and parts lists
Mentor and train more junior Field Service Technicians
Actively participate in continuous improvement initiatives
Stay current with the industry, customer, product developments and technical best practices Customer Service
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies
Ensure customer satisfaction within the area of primary responsibility

Qualification

Heavy equipment repairTechnical trainingCustomer serviceLeadershipPlanning skillsAnalytical skillsComputer literacyOrganization skillsTeamwork

Required

Strong technical background
Exceptional technical and training skills
Passion for driving operational excellence
At least five years' experience in repairing mobile mining heavy equipment
Planning skills
Conceptual / analytical skills
Organization skills
Leadership skills
Sound level of computer literacy
Ability to work as a member and lead a cross-functional team

Benefits

Benefits eligibility starting 30 days after hire.
Comprehensive health coverage (medical, dental, vision, prescription, and telemedicine).
Paid vacation with up to 40 hours available to carry over annually.
Robust 401(k) retirement plan — 5% annual company contribution plus 50% match on the first 6% of employee contributions.
Tuition reimbursement for continued education.

Company

Sandvik is an engineering group with products that enhance customer productivity, profitability, and sustainability.

Funding

Current Stage
Public Company
Total Funding
$1.81B
Key Investors
European Investment BankNordic Investment Bank
2025-11-25Post Ipo Debt· $575.65M
2025-06-05Post Ipo Debt· $171.15M
2022-09-20Post Ipo Debt· $498.56M

Leadership Team

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Stefan Widing
President and CEO
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Cecilia Felton
EVP and Chief Financial Officer
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Company data provided by crunchbase