Double Good · 1 month ago
Manager of Food Safety and Quality Assurance
Chicago
Full-time
Onsite
Mid, Senior Level
$90K/yr - $126K/yr
7+ years expDouble Good is a company dedicated to creating joy through its popcorn products and fundraising platform. They are seeking a Manager of Food Safety and Quality Assurance to lead food safety and quality programs, ensuring compliance with regulatory standards and internal quality specifications.
E-CommerceFood and BeverageFunding Platform
No H1B
Responsibilities
Lead cross-functional initiatives to maintain safe operations, drive continuous improvement and uphold certification/regulatory requirements in an effort to maintain or improve product quality
Develop, maintain and enforce food safety programs such as HARPC, GMPs and Food Defense/Intentional Adulteration
Oversee regulatory compliance with FDA, FSMA and other state/local agencies
Responsible for ensuring timely response to food safety incidents, including CAPAs, root cause and effective communication and guidance
Act as the primary recall coordinator. Coordinate mock recall activities and ensure sufficient traceability up and down the supply chain
Define and manage a Quality program that balances Quality Control and Quality Assurance, to support a Quality at Scale culture
Define testing standards that evaluate raw materials, work in progress, and finished goods with the required frequency to confirm compliance with internal quality specifications
Ensure root cause investigations are conducted of quality issues, and drive improvements as identified to reduce quality defects and scrap
Define and document a supplier quality program, including qualifications for new suppliers, risk assessments of raw and direct materials, sampling requirements, supplier verification activities, and a supplier non-compliance process
Define, measure and assess food safety and quality KPIs
Prepare routine KPI reports including nonconformance trends, spec adherence, consumer complaints and audit results
Manage the document control program and maintain the document registry for operations
Define training requirements and source appropriate training materials for food safety, sanitation, allergen control, quality procedures, and related regulatory requirements
Develop, support and manage the FSQA team members, including resource planning and scheduling, initiative prioritization, personal development plan management, coaching, and performance management
Responsible for management of the department budget, including requisition review, supply and contract/vendor spend and annual planning
Act as the primary FSQA liaison for cross-functional initiatives such as continuous improvement projects, change management, and capital planning
Partner with production, product development, continuous improvement, supply chain, and maintenance and engineering teams to ensure food safety and quality standards are met
Work with customer operations on complaint reporting, resolution and customer supporting documentation
Qualification
Required
Extensive understanding of food safety laws, regulations, and best practices, including FDA/USDA, FSMA, HACCP, GMPs and GFSI
Confident communicator, comfortable engaging with both front-line employees and leadership
Success in assessing risk and implementing appropriate mitigation strategies
Strong attention to detail and a compliance mindset
Ability to work cross functionally and influence without authority
<7+ years progressive experience in food manufacturing, processing or quality assurance environment
Experience developing food safety and quality control programs, and defining key performance indicators
Consumer complaint, supplier quality, environmental monitoring program management
GFSI-scheme auditing or program management (BRCGS preferred)
Required License and/or certification: PCQI, HACCP
Required Education: Bachelor's in Food Science, Biology, Chemistry, or related field
Preferred
Experience in product development, formulation, and/or specification development
Proficiency in QA/QMS software, ERP Systems and visual factory software
Experience managing and coaching a team, including the ability to create workforce development plans
Background in statistical process control, Lean or Six Sigma methodologies
Preferred License and/or certification: GFSI-scheme auditor, Six Sigma Green Belt
Benefits
Medical, dental and vision coverage with plans that can fit each teammate’s needs
Immediate vesting in our 401k plan
Paid time off
Company-paid leaves
Popcorn Allowance (yup, free popcorn!)
Company
Double Good
Double Good is an online fundraising program.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anton German
CTO and Chief Product Officer
Recent News
2025-06-16
2024-05-24
Company data provided by crunchbase