Aloha Pacific Federal Credit Union · 1 month ago
Contact Center Representative
832 Main Branch, Honolulu, HI, US
Full-time
Onsite
New Grad, Entry Level
0+ years expAloha Pacific Federal Credit Union is seeking a Contact Center Representative. The role involves performing call center responsibilities, including both teller and member services, ensuring adherence to quality service objectives and credit union policies.
BankingFinanceFinancial Services
Responsibilities
Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures
Qualification
Required
One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
Knowledge of and experience with customer service principles and practices
Administration and clerical processes
Credit must be in good standing
Must be bondable pursuant to §713.3(b) of the NCUA's Rules and Regulations
Preferred
Six (6) months or more in a call center environment highly preferred
Benefits
$1,000 HIRING BONUS
Company
Aloha Pacific Federal Credit Union
Aloha Pacific Federal Credit Union provides banking and financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vince Otsuka
President & CEO
Barbara Carvalho
Chief Operating Officer
Recent News
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2026-01-08
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2026-01-06
Business Journals
2023-02-04
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