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Global Medical Response · 3 weeks ago

IT Field Support Technician

Mesa, AZ

Full-time

Onsite

Mid Level

$64K/yr - $66K/yr

Global Medical Response (GMR) is dedicated to delivering compassionate, quality medical care, primarily in emergency and patient relocation services. The IT Field Support Technician is responsible for consulting with business leaders to plan, design, install, configure, and maintain technology solutions that support local business needs.

Health CareTransportation

Responsibilities

Provides tier-two support for deployed technology in their area

Monitors and optimizes system performance, ensuring data integrity

Develops and maintains an OS hardware/software configuration database

Administers system security, including access, virus, and patch management

Implements software upgrades and enhancements, including firmware revisions

Responds to technical assistance requests, including on-call for emergencies

Coordinates end user training and collaborates with GMR IT and field staff

Installs/configures desktops, laptops, printers, phones at corporate and remote centers

Troubleshoots and resolves desktop/laptop issues and application software problems

Manages documentation, asset inventories, and cabling connections

Coordinates vendor support, maintenance, repairs, and participates in key committees

Conducts routine audits to ensure compliance with IT standards and policies

Qualification

MS Windows administrationCSE CertificationMPC CertificationA+ CertificationCustomer service skills

Required

4 Year Degree in computer science or related field, or equivalent experience

Customer service skills

Preferred

MS Windows system administration experience

CSE, MPC, and A+ Certification

Company

Global Medical Response

Global Medical Response delivers emergency medical and relocation services to patients in their time of need.

Founded in 2018

Lewisville, Texas, USA

10001+ employees

https://www.globalmedicalresponse.com

Funding

Current Stage

Late Stage

Total Funding

$5.4B

2025-09-22Debt Financing· $5.4B

Leadership Team

Jennifer Mardosz

Chief Compliance Officer and Senior Vice President

Recent News

Government Technology US

Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook

2025-10-31

globallegalchronicle.com

Global Medical Response Completes $5.4 Billion Debt Refinancing

2025-10-15

EIN Presswire

Global Medical Response Solidifies Leadership in EMS With Strategic Refinancing

2025-09-23

Company data provided by crunchbase