DoorDash · 3 days ago
IT Warehouse Operations Manager
United States
Full-time
Remote
Senior Level
$150K/yr - $220K/yr
7+ years expDoorDash is building an internal supply chain service that supports multiple organizations across the company. The Supply Chain Manager will lead day-to-day operations, manage internal partnerships, and drive continuous improvement to meet evolving business needs.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Oversee the daily execution of all supply chain functions, including procurement, inbound and outbound logistics, warehousing, provisioning, and device deployment
Develop and maintain standard operating procedures (SOPs) to ensure consistency, compliance, and operational excellence across all service lines
Monitor warehouse performance, ensure adequate staffing coverage, and lead problem resolution when disruptions occur
Act as the primary interface between the supply chain operation and internal organizations (such as IT, Merchant Operations, Wolt, Finance, HR, and Engineering)
Gather business requirements, translate them into operational plans, and ensure each partner’s needs are met with clear SLAs and measurable outcomes
Regularly communicate service updates, performance metrics, and improvement opportunities to stakeholders
Evaluate current workflows to identify inefficiencies and implement process enhancements that reduce lead times, improve order accuracy, and lower operational costs
Leverage technology tools such as asset management systems (AMS), ERP integrations, and analytics dashboards to streamline processes and support data-driven decision-making
Collaborate with third-party logistics providers (3PLs), refurbishers, and equipment suppliers to maintain consistent service delivery
Negotiate contracts and performance terms to ensure alignment with DoorDash’s standards and financial objectives
Monitor vendor performance against KPIs and take corrective action where necessary
Maintain optimal inventory levels to balance demand with cost efficiency
Develop and manage forecasting models that account for historical usage, lead times, and business growth projections
Ensure all device movements and transactions are accurately reflected in the asset management system to support audit readiness and lifecycle tracking
Build and maintain key operational dashboards and performance reports that provide visibility into fulfillment accuracy, service levels, cost savings, and throughput
Use these insights to identify trends, predict bottlenecks, and proactively drive improvements
Present data-driven recommendations to leadership and partner teams
Develop repeatable frameworks that allow the internal supply chain model to scale across new regions and support additional business units
Partner with global teams to document best practices and establish a blueprint for warehouse expansion and process replication
Ensure operations adhere to internal controls, asset tracking standards, and data privacy regulations
Support financial and operational audits by maintaining accurate records and robust control mechanisms for inventory and asset handling
Partner with Finance and Procurement on budgeting, cost forecasting, and vendor payments
Work with IT and Engineering to ensure systems integrations function seamlessly
Collaborate with People and Workplace teams to support workforce planning, safety standards, and space utilization
Foster a culture of continuous improvement within the team by introducing process automation, new technologies, and best practices in logistics and supply chain management
Lead initiatives that enhance the overall service experience for internal customers and end users
Qualification
Required
7+ years of experience in supply chain management, logistics, or operations (preferably within technology or service-based organizations)
Demonstrated success in standing up or scaling supply chain or fulfillment operations
Strong analytical skills with experience using data to drive decision-making and process improvement
Exceptional communication, stakeholder management, and project leadership skills
Working knowledge of ERP, AMS, or warehouse management systems
Bachelor's degree in Supply Chain Management, Operations, or related field
Preferred
MBA preferred
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-01-11
Business Insider
2026-01-07
2026-01-07
Company data provided by crunchbase