CCMSI · 2 days ago
Multi-Line Claim Specialist – Bodily Injury & Property Damage (Hybrid)
Scottsdale, AZ
Full-time
Hybrid
Senior Level
$70K/yr - $80K/yr
5+ years expCCMSI is one of the largest employee-owned Third Party Administrators in the country, offering a collaborative culture and stability of employee ownership. They are seeking an experienced Multi-Line Claim Specialist to manage bodily injury and property damage claims for a dedicated Waste Management industry account, ensuring high-quality service and timely resolutions.
Financial ServicesInsuranceRetail
No H1B
Responsibilities
Investigate, evaluate, and adjust multi-line claims in accordance with CCMSI standards, jurisdictional laws, and client requirements
Handle bodily injury and property damage claims involving mid-level injuries, represented and unrepresented claimants, and files in suit
Establish reserves and make recommendations within assigned authority levels
Review and approve medical, legal, and vendor invoices for relatedness and reasonableness; negotiate disputed charges
Authorize payments and negotiate settlements in alignment with client expectations, state regulations, and corporate standards
Coordinate and oversee external vendors such as defense counsel, surveillance, and case management when required
Maintain claim documentation, diary entries, and communication logs in the claim system
Assess and monitor subrogation opportunities
Prepare status reports, reserve updates, and client-facing documentation as requested
Attend mediations, hearings, and informal conferences as appropriate
Participate in claim reviews and training sessions with internal stakeholders and the client
Uphold CCMSI’s Core Values through client service excellence and collaborative team engagement
Qualification
Required
5+ years of multi-line liability claim experience (PD/BI)
Experience handling represented and unrepresented claimants and files with mid-level injuries
Ability to manage 125 active files with accuracy, organization, and timely follow-up
At least one valid home state adjuster license (additional licenses a plus)
Strong written and verbal communication skills
Solid analytical, investigative, and negotiation abilities
Proficiency with Microsoft Office and ability to learn claim system platforms
Reliable and consistent attendance during client service hours
Preferred
Prior experience with Waste Management or transportation-related accounts
Strong technical BI evaluation skills
Comfort participating in client presentations or claim reviews
Company
CCMSI
CCMSI is a third-party administrator for workers' compensation and property/casualty self-insurance programs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
G. Bryan G. Bryan Thomas
President/CEO
Company data provided by crunchbase