RLS Logistics · 1 month ago
L111- Customer Service Representative
Newfield, NJ
Full-time
Onsite
New Grad, Entry Level
$18.41/hr - $20.46/hrRLS Logistics is a nationally recognized cold chain logistics provider offering various transportation and storage services. They are seeking a Customer Service Representative to focus on customer service responsibilities, manage shipments, and ensure total customer satisfaction.
LogisticsTransportationWarehousing
Responsibilities
Provide excellent customer service and maintain total customer satisfaction
Respond to customer inquiries, process orders, and provide quotes as needed
Notify customers of rescheduled appointments and manage all transportation orders
Achieve predetermined performance metrics as outlined by the Customer Service Manager
Assist with additional duties to support the team as needed
Qualification
Required
High School Diploma or GED required
General office skills and the ability to multitask
Light lifting (up to 20 lbs)
Standing for 2–4 hours
Must be humble, eager for growth, and able to think strategically in a fast-paced environment
Preferred
Bachelor's degree preferred but not required
Familiarity with Google Apps and software knowledge preferred
Prior customer service or shipping/receiving experience is a plus
Benefits
Healthcare (Medical, Dental, Vision)
Paid Time Off (PTO)
401(k) with company match
Team member recognition awards and educational opportunities
Challenging, fast-paced environment fostering personal and professional growth
Business casual office environment
Company
RLS Logistics
RLS Logistics is a logistics company that provides temperature-controlled transportation, warehousing, and packaging services.
Founded in 1968
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Russell Leo
Chief Executive Officer
Recent News
Company data provided by crunchbase