Cyera · 2 hours ago
Customer Trust & RFP Program Lead
United States
Full-time
Remote
Senior Level
5+ years expCyera is a leading data security platform focused on reinventing how businesses secure their data in the cloud era. They are seeking a highly organized Customer Trust & RFP Program Lead to manage customer RFPs, RFIs, and security questionnaires, ensuring high-quality responses that reflect the company's commitment to customer trust and data security.
Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityNetwork Security
Responsibilities
Serve as the primary owner of the RFP, RFI, and customer questionnaire process from intake through completion
Manage incoming RFP and questionnaire requests, ensuring accurate triage, prioritization, and assignment in alignment with service-level expectations
Upload and maintain requests in the company’s questionnaire management tool (Conveyor), ensuring templates and content are current and consistent
Coordinate and delegate sections to internal subject matter experts (SMEs) across Security, Legal, Finance, Sales, and Engineering
Track progress, monitor deadlines, and provide reminders and updates to ensure timely completion and submission
Partner with Sales and GRC leadership to drive adherence to SLAs and continuously improve the efficiency and quality of RFP responses
Facilitate process enhancements, documentation, and training for Sales and other teams involved in the RFP workflow
Maintain a central knowledge base of standard responses and supporting materials, ensuring alignment with Cyera’s latest controls, certifications, and messaging
Support additional GRC initiatives such as policy development, customer trust enablement, and audit readiness, as capacity allows
Qualification
Required
Bachelor's degree in Business Administration, Information Security, Communications, or a related field (or equivalent experience)
5-7 years of experience in RFP coordination, sales operations, or customer trust/compliance functions in a technology or SaaS environment
Exceptional project management and organizational skills with a proven ability to manage multiple requests and stakeholders simultaneously
Excellent written and verbal communication skills, with attention to detail and accuracy
Experience using RFP management or questionnaire response tools and workflow processes
Strong interpersonal skills with the ability to work cross-functionally across sales, legal, and technical teams
Self-starter who takes ownership, follows through, and continuously looks for ways to streamline and improve processes
Preferred
Familiarity with security and compliance standards such as ISO 27001, SOC 2, and PCI DSS preferred
Benefits
Ability to work remotely, with office setup reimbursement
Competitive salary
Unlimited PTO
Paid holidays and sick time
Health, vision, and dental insurance
Life, short and long-term disability insurance
Company
Cyera
Cyera is an AI-powered data security platform that gives enterprises deep context on their data to assure cyber-resilience and compliance.
501-1000 employees
H1B Sponsorship
Cyera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$1.7BKey Investors
Blackstone GroupCoatueAccel
2025-12-16Private Equity· $400M
2025-06-11Series E· $540M
2024-11-20Series D· $300M
Leadership Team
D
David Rogers
Head of Global Channels and Alliances
Recent News
Crunchbase News
2025-12-26
alleywatch.com
2025-12-24
2025-12-24
Company data provided by crunchbase