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Carvana · 1 month ago

Learning Experience, Program Manager

Tempe, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Carvana is a company revolutionizing the car buying experience, and they are seeking a Program Manager to enhance their leadership development and culture. The role involves collaborating with various teams to design and execute training programs that support the growth of team members and leaders within the organization.

AutomotiveAutonomous VehiclesE-Commerce

No H1B

Responsibilities

Design, iterate, and execute program curriculum(s) or supplemental individual training experiences that support Carvana’s unique and evolving talent needs, including but not limited to onboarding, internships, and internal mobility

Provide effective education, guidance, mentorship, and follow-up to program participants, leaders of program participants, and junior team members

Build and facilitate learning content and develop self-service resources

Collaborate and partner with Talent Development, Talent Acquisition, business leaders, and your (Learning and Development) team to determine gaps in talent programming and create effective plans and materials to address those needs

Partner closely with business leaders and Talent Development Partners to identify the best training modality and learning validation methods

Track progress and successful completion of assigned programs and learning opportunities or initiatives for all program participants

Manage, interpret, and develop reports that communicate results or trends to Talent Development, other People Operations partners, or business leaders

Own the design and creation and management of lessons, courses, or programs in Workday Learning, Carvana’s Learning Management System (LMS)

Conduct ongoing needs analysis to identify and enhance program curriculum(s)

Foster and contribute to a safe working environment that garners valuable feedback, implements thoughtful changes, and drives behavior change

Execute continuous improvement of programs, processes, workflows, SOPs, reporting, and more

Plan, manage, and deploy communications for talent programs and continuing education opportunities through various communications channels

Other duties as assigned

Qualification

Program managementLeadership developmentLearning Management SystemTraining methodsWorkday LearningInstructional designProject management skillsCoachingGoogle SuiteTalent assessment toolsProject management certificationCommunication skillsMentoringOrganizational skillsProblem solving

Required

A Bachelor's degree from an accredited undergraduate institution

2-4 years of experience in program facilitation or management, Human Resources, Organizational Development, Talent Development, Leadership Development, L&D, Training, or related field

Knowledge of and experience with various training and development methods, tools, learning models, and frameworks

Experience managing leadership development programs for all levels of leadership

Experience with HR technology/HRIS systems

Strong organizational, project management, and program management skills - ability to work on multiple projects and programs simultaneously, maintaining and managing project timelines

Excellent communication, including facilitation and presentation skills - proven ability to communicate effectively and credibly with all levels of leadership

High degree of integrity and honesty to handle sensitive or confidential information

Ability to coach, mentor, and motivate others with high influencing skills

The energy and drive to accomplish goals, meet deadlines, and find solutions

Must be able to prioritize, problem solve, and work under pressure in a deadline-driven, rapidly changing organization

Must be able to read, write, speak and understand English