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Sony Interactive Entertainment · 1 month ago

Information Development Intern - Undergraduate

United States, San Mateo, CA

Internship

Onsite

Intern

$33.25/hr - $40/hr

Sony Interactive Entertainment is a global leader in entertainment, recognized for its PlayStation products and services. The Information Development Intern role involves contributing to documentation projects, improving internal workflows, and gaining practical experience in technical writing and user research.

Consumer GoodsMusicVideo Games

Work & Life Balance

No H1B

Responsibilities

Revise internal documentation for PlayStation Terminology tools

Update end-user instructional content to reflect current tool features

Refresh service-level agreements (SLAs) and operational-level agreements (OLAs)

Perform terminology alignment and consistency checks

Organize and maintain Confluence pages

Learn Adobe Experience Manager (AEM) workflows and create step-by-step guides

Support page creation, including layout setup, asset management, and publishing

Conduct QA checks to ensure accuracy, accessibility, and proper formatting

Maintain content in the PIDD Git repository and other content platforms

Update project and content databases as needed

Document maintenance processes to support long-term use

Assist with planning and conducting user testing for consumer-facing content

Help synthesize feedback and suggest improvements

Research documentation standards to support best practices

Qualification

Adobe Experience ManagerTechnical writingGitConfluenceUser researchMicrosoft Style GuideJapanese languageAttention to detail

Required

Current enrollment in an accredited university undergraduate program in Technical Communication, User Experience/Design, or related field, with graduation expected between December 2026 and Spring 2027

Proven technical writing skills; portfolio required

Comfortable working with consumer electronics

Familiarity with standards such as the Microsoft Style Guide

Strong attention to detail and ability to follow structured processes

Students with expected graduation between December 2026 and Spring 2027 from an accredited university

Able to work during one of the following periods: May 18th - August 7th or June 15th - September 4th

Must be available for the entire 12-week internship period

At this time, SIE will only consider applicants who are authorized to work for any employer in the United States and who will not require work visa sponsorship from SIE now or in the future to maintain their authorization to work in the United States