Groupon · 1 month ago
Sales Process Analyst (Internship)
Chicago, IL
Internship
Onsite
Intern
$25/hr - $25/hrGroupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. They are seeking a highly detail-oriented Sales Process Analyst Intern to document and analyze the workflows of their sales teams, identifying process bottlenecks and automation opportunities.
E-CommerceInternetRetailSocial Media
Responsibilities
In-Person Process Documentation: Conduct shadowing sessions with our Business Development (BD) representatives, Merchant Development (MD) teams, and District Sales Managers (DSMs) in our Chicago office
Detailed Workflow Mapping: Create highly detailed, step-by-step process maps and documentation of daily and weekly workflows, down to the click-level
Tool Usage Analysis: Meticulously log observations on tool usage (e.g., Salesforce, Salesloft, Google Suite), time spent on various tasks, and common process workarounds or inefficiencies
Cross-Functional Collaboration: Work directly with the Revenue Operations team to analyze your findings and identify key friction points and manual tasks ripe for automation
Strategic Reporting: Present your documented findings in a clear and concise format to support process improvement initiatives and engineering recommendations with executive-level visibility
Qualification
Required
Currently enrolled in a Bachelor's degree program, preferably in Business, Economics, Operations, Data Analytics, or a related field
Extremely detail-oriented and organized with a natural ability for observing complex processes and breaking them down into simple, logical steps
Excellent listening skills and meticulous note-taking capabilities
Curious and analytical mindset with a genuine interest in understanding the 'why' behind how businesses operate
Proficient with Google Suite (Docs, Sheets, Slides). Experience with flowcharting tools (e.g., Lucidchart, Miro, Draw.io) is a strong plus
Strong written and verbal communication skills, able to present findings clearly to diverse audiences
Ability to work independently while collaborating effectively with cross-functional teams
Benefits
Direct, hands-on experience in a fast-paced Revenue Operations environment at a global e-commerce marketplace.
The opportunity to contribute to a high-impact, strategic project that will transform how Groupon's sales organization operates.
Valuable, resume-building skills in process mapping, business analysis, workflow optimization, and project management.
Exposure to enterprise tools like Salesforce and modern sales automation platforms.
Mentorship from experienced operations leaders driving Groupon's business transformation.
Insight into how AI and automation are reshaping sales operations at scale.
Company
Groupon
Groupon is a deal-of-the-day website that offers discounted gift certificates usable at local or national companies.
Founded in 2007
1001-5000 employees
H1B Sponsorship
Groupon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (18)
2023 (77)
2022 (48)
2021 (29)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$1.63BKey Investors
MIG CapitalAtairosDST Global
2025-06-18Post Ipo Debt· $244M
2019-12-30Post Ipo Equity
2016-04-04Post Ipo Equity· $250M
Leadership Team
Jiri Ponrt
Chief Operating Officer
Rana Kashyap
Senior Vice President Finance
Recent News
2026-01-03
New Enterprise Associates
2026-01-02
Company data provided by crunchbase