Schneider Electric · 1 month ago
Senior Systems Service Engineer 2
Little Rock, AR
Full-time
Onsite
Senior Level
5+ years expSchneider Electric is a global leader in energy management and automation, and they are seeking a Senior Systems Service Engineer 2 to manage customer contracts and provide technical support. The role involves performing preventative maintenance, ensuring system updates, and coordinating technical responsibilities for projects.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support
Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware
Prepare upgrade plans for the customer’s systems and deliver them to the customer
Follow all technical procedures and tools for Global Service
Provide technical review of orders for clients and any other proposals requested to perform
Analyze technical risk of expansion projects and upgrades
Attend technical training that includes systems and instruments, application, process control, communication, and safety
Support Sales as required and directed by Regional Service Manager to secure orders and service agreements
Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction
Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning
Perform system testing, factory acceptance testing (FAT) and develop test documents
Document preparation and obtain customer's approval per document specification and schedule
Coordinate with factory for product related issues and resolve
Qualification
Required
5 + years of professional experience with specific knowledge of Foxboro IA (Industrial Automation) or Triconex systems
Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues
Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation
Team player with good leadership and communication skills and able to travel when required
Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills
Detail-oriented, forward looking and good leadership abilities
Innovative and dynamic with effective communication skills, especially in inter-cultural aspects
Preferred
A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable)
Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry
Knowledge of Foxboro and Wonderware
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.08BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.08B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
2026-01-08
Company data provided by crunchbase