Customer Service Rep - Seasonal FT jobs in United States
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Fox Pest Control ยท 1 month ago

Customer Service Rep - Seasonal FT

Fox Pest Control is a rapidly growing company that values relationships and outstanding service. They are seeking full-time Customer Service Representatives to support their team by answering customer inquiries, managing appointments, and resolving issues to ensure excellent service delivery.

Customer ServiceFacilities Support ServicesProfessional Services

Responsibilities

You will answer inbound phone calls, emails and texts, and make outbound calls as needed
You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers
Daily you will optimize and ensure our technician's routes and schedules are successful
As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential

Qualification

Customer service experienceCommunication skillsComputer database systemsSpanish languageProfessional demeanor

Required

High School Diploma or equivalent required
Must be comfortable speaking on the phone
Experience with computer database systems/software
Positive and professional dress, communication and demeanor
Excellent communication skills, including excellent reading and writing skills
Genuine personality, confident in self, and in office and customer service skills
Must be open to working Saturdays at least once per month

Preferred

One to two years of customer service experience
Ability to speak Spanish

Benefits

Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
401k with a generous company match
PTO after just 30 days for Full-time individuals
Paid Holidays
Bereavement leave
Employee Stock Purchase Plan

Company

Fox Pest Control

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Fox Pest Control develop confident leaders and to empower individuals to provide outstanding service.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2023-04-05Acquired

Leadership Team

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Cody Wadsworth
Managing Partner
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Travis Parker
Learning Partner
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Company data provided by crunchbase