Fox Pest Control ยท 1 month ago
Customer Service Rep - Seasonal FT
Fox Pest Control is a rapidly growing company that values relationships and outstanding service. They are seeking full-time Customer Service Representatives to support their team by answering customer inquiries, managing appointments, and resolving issues to ensure excellent service delivery.
Customer ServiceFacilities Support ServicesProfessional Services
Responsibilities
You will answer inbound phone calls, emails and texts, and make outbound calls as needed
You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers
Daily you will optimize and ensure our technician's routes and schedules are successful
As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential
Qualification
Required
High School Diploma or equivalent required
Must be comfortable speaking on the phone
Experience with computer database systems/software
Positive and professional dress, communication and demeanor
Excellent communication skills, including excellent reading and writing skills
Genuine personality, confident in self, and in office and customer service skills
Must be open to working Saturdays at least once per month
Preferred
One to two years of customer service experience
Ability to speak Spanish
Benefits
Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
401k with a generous company match
PTO after just 30 days for Full-time individuals
Paid Holidays
Bereavement leave
Employee Stock Purchase Plan
Company
Fox Pest Control
Fox Pest Control develop confident leaders and to empower individuals to provide outstanding service.
Funding
Current Stage
Growth StageTotal Funding
unknown2023-04-05Acquired
Recent News
2025-10-13
PRNewswire
2022-09-08
Company data provided by crunchbase