Pro Customer Service/Sales jobs in United States
cer-icon
Apply on Employer Site
company-logo

The Home Depot · 1 month ago

Pro Customer Service/Sales

The Home Depot is dedicated to delivering an exceptional experience for professional customers, including contractors and commercial clients. The Pro Customer Service/Sales Team supports every stage of the Pro customer journey and is responsible for driving sales while providing outstanding service based on unique project needs.

E-CommerceHome and GardenHome DecorHome ImprovementRetail

Responsibilities

Build and maintain professional relationships with Pro customers
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations
Provide outstanding service based on unique project needs
Meet monthly sales goals and other metrics to drive sales in the store
Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge
Help ensure every Pro customer’s project is a success
Collaborate with team members to maintain a clean, organized, and safe environment
Resolve delivery issues and communicate Home Depot’s advantages over competitors
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety

Qualification

Product knowledgeSales skillsCustomer serviceInventory managementBilingual communication

Preferred

Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need

Company

The Home Depot

company-logo
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2007-07-31Debt Financing

Leadership Team

leader-logo
Ted Decker
Chair, President and CEO
linkedin
leader-logo
Chip Devine
Senior Vice President
linkedin
Company data provided by crunchbase