Sr. IT Field Technician jobs in United States
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Addison Group · 8 hours ago

Sr. IT Field Technician

positionBroken Arrow, OK
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$55K/yr - $75K/yr
date3+ years exp

Addison Group is a trusted local MSP seeking a Sr. IT Field Technician to provide exceptional onsite support to clients. The role involves troubleshooting, diagnosing, and resolving IT issues while ensuring optimal performance of various IT systems.

Information TechnologyRecruitingStaffing Agency
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Provide onsite technical support to clients for a variety of IT systems, including desktops, laptops, networks, servers, and software applications
Install, configure, and troubleshoot hardware and software components to ensure optimal performance
Assist with the setup and maintenance of network equipment such as routers, switches, and firewalls
Perform regular system checks and maintenance tasks to prevent technical issues and reduce downtime
Maintain accurate documentation of client environments, configurations, and support requests
Act as a point of contact for client support, addressing technical inquiries and ensuring timely resolution
Collaborate with internal teams to support larger-scale IT projects and upgrades
Educate and guide clients on best practices for IT security and system usage

Qualification

IT support experienceWindows OS proficiencyNetwork troubleshootingNetwork configurationsServer administrationTechnical certificationsCustomer service skillsCommunication skillsOrganizational skills

Required

Must be authorized to work in the United States now, and in the future, without assistance
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3+ years of experience in an IT support or field technician role, ideally within an MSP environment
Proficiency in Windows OS, Microsoft Office Suite, and network troubleshooting
Experience with network configurations, including routers, switches, and firewalls (Fortinet, Cisco, or equivalent)
Basic knowledge of server administration and virtualization technologies
Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
Strong organizational skills and attention to detail, with the ability to document work accurately
Valid driver's license and reliable transportation for client site visits

Preferred

Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Solutions Associate (MCSA)
Experience with remote support tools and ticketing systems
Familiarity with cloud platforms like Microsoft Azure or Google Workspace

Benefits

Medical
Dental
Vision
401(k)
Monetary bonuses

Company

Addison Group

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Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
dateFounded in 1999
location
Chicago, Illinois, USA
people-size1001-5000 employees
web-link
http://www.addisongroup.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity

Leadership Team

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Thomas B. Moran
CEO
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Recent News

Newswire
Addison Group, a Professional Services Leader, Releases Comprehensive 2026 Workforce Planning Guide
2025-10-07
Newswire
Addison Group Named One of the Largest Staffing Firms in the U.S. for 9th Consecutive Year
2025-07-02
Newswire
Addison Group Names Manuel Azuara as President of Its Financial Consulting Services Brands
2025-05-17
Company data provided by crunchbase