Ace Parking · 2 months ago
CSR/LOT ATTENDANT
Newport Beach, California, United States
Full-time
Onsite
New Grad, Entry Level
$18/hr - $19/hrAce Parking is a leading parking management company with over 72 years of experience. The CSR/LOT ATTENDANT role focuses on assisting customers with parking services, resolving inquiries, and ensuring a positive experience.
CommercialConsultingParking
Responsibilities
Assist with office duties, including answering phones and emails
Assisting customers’ with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment
Assisting customers with locating vehicles
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary
Resolving customer requests, questions, and complaints
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts
Actively look for ways to assist customers
Qualification
Required
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy
Experience dealing with irate customers and resolving customer issues and/or complaints
An outgoing and enthusiastic personality
Willingness to do whatever it takes to earn a 'Thank You.'
Benefits
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Company
Ace Parking
Ace Parking is an Management Consulting providing a full range of parking services
Founded in 1950
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Baumgardner
CEO & Vice Chairman
Ross Seibert
Chief Financial Officer
Recent News
Sacramento Business Journal
2025-03-26
Company data provided by crunchbase