Apply on Employer Site

Pennsylvania Academy of the Fine Arts · 1 month ago

Manager of Development Operations

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

$55K/yr - $60K/yr

5+ years exp

The Pennsylvania Academy of the Fine Arts (PAFA) is seeking a Manager of Development Operations to oversee department operations and support major gift and campaign pipeline growth. This role involves managing donor database integrity, directing fundraising events, and developing strategies for donor cultivation and stewardship.

Museums & Institutions

Responsibilities

Develops and implements a comprehensive strategy for pipeline growth, wealth screening and the identification and research of donor prospects

Working with the CDO, develop protocol and reporting to monitor departmental activity and track progress towards goals

Act as the architect of donor database to streamline processes and reporting, working in close concert with Database Manager and Director of IT as needed or outside vendors; train staff accordingly

Serves as central pipeline manager and clearinghouse for development-related actions and tracking across the across the institution

Manages timeline/calendar, list development, and logistics for fundraising and cultivation events

Works with the Database Administrator to maximize coordination between Raiser's Edge and other systems, including SIS, data capture methods, and e-communications software to advance fundraising outcomes and tracking/analysis of constituent data

Directs and monitors database management, maintenance and data health for efficiency and accuracy of donation processing and constituent data management

Develops protocols and supervises the processing and acknowledgment of gifts, pledges, pledge payments, and other contributions

With Database Administrator, creates and updates constituent management policies and procedures to ensure consistency across the institution and promote best practices

Develops and achieves budget projections for fundraising events. Develops related expense budgets as well as general development expense budget

Develops and implements ticket sales strategies and oversees expense budgets to meet goals for fundraising events including the Annual Student Exhibition and Bacchanal

Conducts and directs analysis on the effectiveness of solicitation, cultivation and stewardship strategies, including comparative data reporting

Ensure that reporting is in place to track progress towards goals and departmental activity, and database usage supports this and best practices

With Development team, plans calendar of stewardship events, directs research on event attendees and maximizes opportunities for donor cultivation during events (assignments, seating, introductions, etc.)

In collaboration with the Major Gifts Officer, ensures that cultivation, solicitation, and stewardship activities are recorded consistently and accurately for efficient portfolio management, coordination and reporting across the school and museum

Leads prospect review meetings and contributes to prospect strategy development and stewardship planning

Prepares briefing materials and follow up reports for executive staff, curators, trustees, and other fundraisers as needed

Ensures accuracy of donor recognition credits, including exhibition signage, website, printed materials with Donor Relations Officer

Working with the Director of Marketing, Communications, and Event Services, manages the creation and execution of donor publications and communications including the annual report, e-newsletters, donor stories and website

Oversees list generation for all mailings and development events

Manages personalized communications including visit letters and stewardship reports from the President and CEO and CDO

Create gift agreements, and ensure agreements meet Gift Acceptance Policy standards and institutional priorities

Serves as development department communications liaison between marketing, the college and museum

Qualification

Development experienceRaiser's EdgeManagement experienceResearch analyticsFundraising eventsWritten communicationVerbal communicationInterpersonal skillsFlexibility