Family Express · 1 month ago
Facilities Administrative Assistant
Valparaiso,IN,US
Full-time
Hybrid
New Grad, Entry LevelFamily Express is dedicated to providing high-quality products and services in a clean, safe, and friendly environment. The Facilities Administrative Assistant will assist the facilities management team with vendor communication, ticket management, and ensuring compliance with company standards.
Food and BeverageRetail
Responsibilities
Understands structure of petroleum systems
Vendor set-up and communication
Ensure Service Channel tickets contain accurate information are assigned to correct vendors
Identify and escalate situations requiring urgent attention
Follow up with vendors on status of open and in-progress Service Channel tickets
Ensure tickets are being responded to within required timeframe and are updated with relevant status
Monitor emergency tickets for proper vendor assignment, acceptance, and completion in time specified via Open Emergencies Report
Create Service Chanel tickets for additional items reported by FE Techs and Vendors
Approve invoices for = < $100 or i.e. Landscape and Snow Plow vendors
Ensure new vendor forms are sent out and returned
Send new vendor invitations
Monitor department training
Assist Help Desk and FE Tech & Vendor assignment
Prepare activity reports
Stay current with system information, changes, and updates
Builds Relationships
Promotes Living Brand
Serves as Product Brand Advocate
Adheres to company approved accounting procedures
Promotes and is an advocate for “Safety”
Promotes Company’s mission statement
Fosters Company’s Culture
Seeks, promotes, and implements “Best Practices”
Other duties as assigned
Qualification
Required
Associate Degree in Computer Science, Facilities Management or the equivalent combination of experience and education
Must be able to be on call 24 hours a day, 7 days a week
Must have dependable transportation
Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary
Strong conviction to assist others
Customer Service Oriented
Strong Stress Tolerance
Situational Awareness
Strong analytical and reasoning skills
Ability to work independently
Ability to ensure issues are resolved the 'first time.'
Time management, the ability to organize and manage multiple priorities with sense of urgency
Excellent interpersonal and highly effective communication skills
High performance team building and strong team player
Commitment to company mission and values
Intermediate mathematical skills
Constructively deals with conflict
Adaptability, flexibility and receptive to change
Effective decision making based on sound judgment and reasoning
Good typing skills – minimum 40 words per minute
Knowledgeable and proficient on Microsoft Office products
Preferred
Associates Degree in Computer Science, Facilities Management or the equivalent combination of experience and education
Previous retail experience. Preferably convenience stores
Company
Family Express
Our Vision To be the finest small chain of convenience stores and fueling centers in the world.
Founded in 1975
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Clifton Dillman
Chief Information Officer
G
Gus Olympidis
Executive
Company data provided by crunchbase