Critical Start · 1 month ago
Cybersecurity Technical Writer
US-Washington, D.C.
Full-time
Onsite
Mid, Senior Level
$80K/yr - $100K/yr
5+ years expCritical Start is a cybersecurity company focused on redefining security practices. They are seeking a detail-oriented Cybersecurity Technical Writer to develop and manage technical and promotional content, specifically related to Managed Detection and Response (MDR) and related security solutions.
Cyber SecurityInformation ServicesInformation TechnologyNetwork Security
Responsibilities
Write, edit, and validate technical and promotional materials, including white papers, battle cards, product sheets, customer case studies, data sheets, and technical briefs focused on MDR and advanced cybersecurity offerings
Develop engaging content for digital platforms such as websites, social media, email campaigns, and other online communications
Create multimedia presentations and assets (slides, infographics, videos) that clearly convey technical capabilities, benefits, and differentiators within the MDR space
Ensure all content aligns with brand voice, maintains messaging consistency, and adheres to company standards
Analyze and interpret complex cybersecurity and MDR data to produce accurate, audience-appropriate content
Translate technical specifications into clear, accessible language tailored to various audience segments
Collaborate closely with cybersecurity SMEs, SOC analysts, product managers, and sales engineers to ensure accuracy and thought leadership credibility
Select and coordinate graphics, images, and visual elements to support and elevate marketing materials
Maintain visual branding consistency and ensure all design elements accurately represent MDR architecture, cybersecurity concepts, and messaging frameworks
Maintain content calendars and ensure timely delivery of all marketing materials
Review and update existing content to ensure accuracy, clarity, and ongoing relevance
Measure content performance and provide data-driven recommendations for optimization and improvement
Qualification
Required
Bachelor's degree in Marketing, Communications, English, Journalism, Technical Writing, or a related field
5+ years of experience in content marketing, technical writing, or a similar role
Experience creating both technical and promotional content within cybersecurity, MDR, or IT security industries
Strong understanding of cybersecurity fundamentals and MDR concepts (e.g., SIEM, SOC, EDR, XDR, incident response)
Exceptional writing, editing, storytelling, and proofreading skills with meticulous attention to technical accuracy
Ability to analyze and translate technical data into clear, engaging, and audience-appropriate content
Proficiency in grammar, syntax, and style guidelines (e.g., AP Style, Chicago Manual of Style)
Experience with content management systems (CMS) and digital publishing platforms
Familiarity with SEO best practices and web content optimization
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Strong project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
Preferred
Experience in cybersecurity, managed detection and response, information technology
Familiarity with MDR, SOC operations, and modern detection/response tools
Experience with Adobe Creative Suite or similar design software is a plus
Knowledge of marketing automation platforms (HubSpot, Marketo, etc.)
Experience with data visualization and infographic creation
Understanding of multimedia production and video content creation
Certification in technical writing or content marketing and strategy
Benefits
Comprehensive health benefits with generous employer contributions for medical, dental, and vision
Unlimited PTO (Paid Time Off) policy
Paid Parental and Military Leave
Dental and Vision Plan
Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage
Additional Voluntary Life Insurance coverage
401(k) Plan with Matching Program
Mines Employee Assistance Program
Monthly Wellness Initiatives
Optional Pet Benefits Discount Plan
Company
Critical Start
Critical Start is a network security consulting company focused on helping customers improve security capability. It is a sub-organization of Critical Start.
201-500 employees
H1B Sponsorship
Critical Start has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (3)
Funding
Current Stage
Growth StageTotal Funding
$255MKey Investors
Vista Equity PartnersBregal Sagemount
2022-04-12Private Equity· $215M
2019-06-12Private Equity· $40M
Leadership Team
Scott White
Chief Executive Officer
Randy Watkins
Chief Technology Officer
Recent News
thecanadianpressnews.ca
2025-08-30
2025-07-31
Company data provided by crunchbase