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MGE Underground, Inc. · 1 month ago

IT Provisioning Specialist

San Jose, CA

Full-time

Onsite

New Grad, Entry Level

$31/hr - $35/hr

MGE Underground, Inc. is a growing utility infrastructure contractor based in Paso Robles, California. They are seeking an IT Provisioning Specialist responsible for purchasing, configuring, and distributing IT assets within the organization, ensuring technology assets are effectively tracked and managed.

Civil EngineeringConstructionProject Management

H1B Sponsor Likely

Responsibilities

Configure IOS/ Windows10 assets

Assist in the tracking and management of all IT assets throughout its operating life

Maintain department’s stock, accessories, and supplies at a reasonable level

Update “Mobile Device Management” software with new assets

Work with the Helpdesk team on coordinating assets

Assemble workstations for new employees

Monitor incoming ticket requests for IT assets

Create and implement plans to dispose of hardware assets

Distribute configured assets

Restore damaged assets

Receive initial telephone or ticket inquiries via Help Desk portal

Participate in special projects and other duties as assigned

On-site troubleshooting of standard hardware issues (e.g., desk phones, computer, printers)

Ensure that requests for assets are relayed to appropriate staff members

Apply asset peripherals

Organize set-ups for special events/meetings

Ship employee’s equipment to remote sites as requested

Cross train and support other IT departments when needed

Receive IT equipment delivered to IT; log received equipment, verify their contents, ensure they match purchase order, store securely, conduct periodic inventories, and log distribution

Track assets utilization and ensure assets not in use are recovered, inventoried, relocated, or disposed of in accordance with company policies and procedures

Work closely with multiple departments to support IT operations

Occasionally travel to other offices and job sites as needed, including overnight stays

Qualification

Microsoft 365Windows operating systemsHardware configurationMobile device managementTechnical troubleshootingCustomer serviceInterpersonal skillsProject management

Required

Must be knowledgeable about Microsoft 365(Office 365), computer systems, and IOS devices

Able to Configure software and hardware

Excellent personal computer, mobile device, network, and printer troubleshooting technical skills

Excellent interpersonal, verbal, and written communication skills with the ability to translate technical concepts into user-friendly easy to understand language

Proficiency in Windows 7, 8 and 10 operating systems

Ability to troubleshoot equipment

Excellent customer service skills

Project management skills and strong ability to prioritize

High School Diploma or GED equivalent

Valid Class C Driver's License; clean driving record

Benefits

Medical, dental, vision, and life insurance.

401K

Vacation accrual for all non-exempt employees in addition to ten paid company holidays.

Multiple monitors, standing desks, and other ergonomic equipment to match your work style.

Monthly birthday celebrations, team lunches, company-wide employee recognition events, and other employee engagement opportunities.

Employer-sponsored learning/career development opportunities and conferences/seminars.

Employee Assistance Program: no-cost counseling, legal consultation, financial consultation, ID recovery, emotional well-being resources, dependent care resources, and crisis consultation.

Company

MGE Underground, Inc.

MGE Underground, Inc. is a Customer-Focused Utility Contractor doing business throughout the State of California.

Founded in 1997

Paso Robles, California, USA

201-500 employees

https://www.mgeunderground.com

H1B Sponsorship

MGE Underground, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (2)