Vatic Outsourcing · 1 month ago
Client Provisioning Specialist
Marietta, Georgia, United States
Full-time, Part-time
Hybrid
Entry Level
1+ years expVatic Outsourcing is seeking a Client Provisioning Specialist (CPS) to enhance the client experience within the Client Account Management department. The CPS will serve as the primary contact for clients regarding project management, identify gaps in project delivery, and communicate any risks that may affect project timelines and costs.
Technical SupportTelecommunications
Responsibilities
Presenting to C-Level and Executive Level management teams
Provide constant external feedback to clients on savings opportunities and best practices
Provide timely, detailed and accurate reporting to external and internal audiences
Perform and share with assigned clients recurring (weekly) updates and status on account
Enter new, upgrade, downgrade, and disconnect service orders
Solicit Quotes from vendors
Resolve escalated orders and issues
Create maintain, track, and report on status updates for open orders
Coordinate with management to ensure timely installation of client circuits
Schedule and prepare for customer activations as well as disconnections services
Qualification
Required
Entry-level experience
Account Management in serving as an extension of a client's team
Presentation skills
Project management skills
Manage multiple, diverse tasks simultaneously
Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)
Microsoft Office competency and fluency in Excel
Confidence in delivering in-person and web-meetings; including all levels/organizations within a client organization
Managing large volumes of data in excel and application databases
Navigating carrier portals (wireline/wireless)
Knowledge of and understanding of pricing and benchmarking of telecom services
College Degree
1+ years in telecommunications and/or in the Telecom Expense Management (TEM) and/or Managed Mobility Services (MMS) industries
Work Authorization/Security Clearance (if applicable)
Job contingent upon a background check
Preferred
General knowledge of business finance
Reviewing, understanding, interpreting and managing carrier contracts
C-Level presentation and interaction skills
Company
Vatic Outsourcing
Vatic Outsourcing provides unmatched telecom consulting services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase