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Celonis · 2 weeks ago

Client Value Partner (CVP) - Utilities & Energy Industry

Ohio, United States

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Celonis is the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. The Client Value Partner (CVP) is a senior strategic leader responsible for driving enterprise-scale transformation programs with key customers, acting as their primary advisor and ensuring long-term value realization. This role involves orchestrating cross-functional teams to deliver measurable business outcomes and mentoring customers on maximizing the use of Celonis' platform.

AnalyticsArtificial Intelligence (AI)Big DataBusiness IntelligenceBusiness Process Automation (BPA)SaaS

No H1B

Responsibilities

Serve as the senior advisor and primary owner of the Celonis value agenda across a small but very strategic portfolio of accounts

Lead the Value Engineering strategy, defining value opportunities, collaboratively prioritizing the execution, and shaping multi-year transformation roadmaps, while ensuring measurable progress

Orchestrate, inspire and motivate cross-functional Celonis teams to deliver coordinated, high-impact business outcomes for customers

Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives

Mentor customers on organization design, managing change and maturation of a Center of Excellence to focus on increasing adoption of our platform

Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance

Own the end-to-end value lifecycle—landing, realizing, expanding, and renewing—to ensure outcomes directly support account growth

Influence senior executives with data-driven insights, industry expertise, and a compelling transformation narrative

Co-develop strategic value plans and scalable roadmaps aligned to customer business objectives

Drive consistent adoption and value realization, meeting value, usage, and timeline commitments

Partner with Sales leadership to shape commercial strategy, expansion opportunities, and long-term account health

Lead customer advisory boards, executive forums, and industry roundtables to foster innovation and gather structured feedback

Act as the voice of the customer, translating insights into actionable guidance for Product, Engineering, and Services

Drive customer sponsorship and visibility at Celonis and industry events; represent Celonis as a senior thought leader

Publish or contribute to thought leadership that advances Celonis’ leadership in the market

Co-create frameworks, accelerators, and playbooks that strengthen the Value Engineering discipline

Qualification

Utilities & Energy expertiseBusiness transformation leadershipData-driven insightsMBAProgram managementExecutive presenceConsultative advisorEntrepreneurial mindsetStorytelling skillsCross-functional leadership

Required

10-20 years in top-tier strategy consulting or senior industry leadership in Utilities & Energy; MBA strongly preferred

Deep, hands-on knowledge of Utilities & Energy, including industry trends, value levers, regulatory dynamics, and how C-suite leaders drive strategic advantage

Proven track record leading large-scale business transformations with quantifiable operational, financial, and/or strategic outcomes

Extensive experience in achieving business objectives through the deployment of software solutions

Strong executive presence and ability to influence complex global organizations using data, facts, and compelling business narratives

Commercially savvy with experience shaping account strategies, expansion opportunities, and linking value delivery to growth and renewal

Consultative, credible, and trusted advisor to senior executives; exceptional storytelling and communication skills

Entrepreneurial, hands-on leader who thrives in fast-paced, ambiguous environments and inspires cross-functional teams

Strong program and project management capabilities; able to manage multiple strategic work-streams simultaneously

Willingness to travel 25–50% to meet customer needs