IDR, Inc. · 19 hours ago
Field Technician 2
IDR, Inc. is seeking a Field Technician 2 to join one of their top clients in Smyrna, Tennessee. This role involves supporting the installation and maintenance of various communication and security systems, ensuring customer satisfaction and system reliability.
Information TechnologyRoboticsSoftware
Responsibilities
Act as a lead on site and direct, inspect, and audit technician’s work as needed
Perform complete installation and service work on customer site, including installing, configuring, troubleshooting, and testing, based on schedule
Proficient in five of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
Provide regular updates (email responses and deliverables) to Project Management Team(s), Resource Center and Service Center in a timely manner, and act as a point of escalation for clients, providing resolutions whenever possible
Assist in training of less experienced technicians in scopes of work and administrative tasks
Qualification
Required
Must have minimum of two years as a Technician I or equivalent experience
Must have industry manufacturer certifications or equivalent structured cabling experience
Diverse knowledge of some of the following: network cabling, CCTV, Fire Alarm, intrusion, access control, and networking
Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.)
Maintain LIFT and OSHA30 Certifications
Act as a lead on site and direct, inspect, and audit technician's work as needed
Perform complete installation and service work on customer site, including installing, configuring, troubleshooting, and testing, based on schedule
Proficient in five of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
Provide regular updates (email responses and deliverables) to Project Management Team(s), Resource Center and Service Center in a timely manner, and act as a point of escalation for clients, providing resolutions whenever possible
Assist in training of less experienced technicians in scopes of work and administrative tasks
Benefits
Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
Company
IDR, Inc.
IDR, Inc.
H1B Sponsorship
IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Late StageRecent News
2025-11-19
SeekingAlpha
2023-11-24
Company data provided by crunchbase