Field Technician 2 jobs in United States
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IDR, Inc. · 19 hours ago

Field Technician 2

IDR, Inc. is seeking a Field Technician 2 to join one of their top clients in Smyrna, Tennessee. This role involves supporting the installation and maintenance of various communication and security systems, ensuring customer satisfaction and system reliability.

Information TechnologyRoboticsSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Act as a lead on site and direct, inspect, and audit technician’s work as needed
Perform complete installation and service work on customer site, including installing, configuring, troubleshooting, and testing, based on schedule
Proficient in five of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
Provide regular updates (email responses and deliverables) to Project Management Team(s), Resource Center and Service Center in a timely manner, and act as a point of escalation for clients, providing resolutions whenever possible
Assist in training of less experienced technicians in scopes of work and administrative tasks

Qualification

CCTVFire AlarmAccess ControlNetworkingMicrosoft SuiteStructured CablingTraining SkillsCommunication SkillsProblem SolvingTeam Collaboration

Required

Must have minimum of two years as a Technician I or equivalent experience
Must have industry manufacturer certifications or equivalent structured cabling experience
Diverse knowledge of some of the following: network cabling, CCTV, Fire Alarm, intrusion, access control, and networking
Basic knowledge of Microsoft Suite (Outlook, Excel, Teams, Word, etc.)
Maintain LIFT and OSHA30 Certifications
Act as a lead on site and direct, inspect, and audit technician's work as needed
Perform complete installation and service work on customer site, including installing, configuring, troubleshooting, and testing, based on schedule
Proficient in five of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
Provide regular updates (email responses and deliverables) to Project Management Team(s), Resource Center and Service Center in a timely manner, and act as a point of escalation for clients, providing resolutions whenever possible
Assist in training of less experienced technicians in scopes of work and administrative tasks

Benefits

Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance

Company

IDR, Inc.

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IDR, Inc.

H1B Sponsorship

IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

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Ashley Holahan
President and CEO
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Company data provided by crunchbase