Investors Community Bank ยท 3 weeks ago
Full-Time/Part-Time Universal Banker
Chillicothe, MO
Full-time, Part-time
Onsite
Entry Level
1+ years expicb is seeking a Universal Banker to deliver excellent customer experiences to current and potential customers. The role involves processing transactions, providing customer service, and supporting sales while ensuring compliance with bank policies and regulations.
Banking
Responsibilities
Consistently provide top-notch, high-quality customer service, analysis, and consultation, for all existing and potential customers while accurately and effectively processing transactions and supporting sales
Process transactions for various bank products and services including, but not limited to: deposits, withdrawals, loan payments, cashier checks, opening and processing new accounts, maintaining existing accounts, referrals, and inventory of branch items as needed
Reconcile and balance teller drawer, vault, mail drop, and night depository. Investigate discrepancies and make corrections as needed
Provide efficient and courteous customer service, cross-marketing products, and services to generate new business for the financial institution
Prepare, compile and maintain relevant documentation regarding all bank deposit products/transactions ensuring compliance with all bank policy and procedures and regulatory laws and regulations
Assist customers with online banking access and user functions
Perform other duties such as answering calls, processing incoming mail and assist other departments when appropriate
Exhibit professional behavior and promote positive working relationships
Qualification
Required
One to two years of customer service, sales, and/or cash handling experience, preferably in a banking environment
High school education or equivalent
Ability to communicate orally and in writing with customers and co-workers in a courteous and professional manner
Ability to effectively interact comfortably and confidently with different audiences
Ability to effectively work both independently as well as collaboratively in a team environment
Strong passion for customer service, continuously striving for remarkable service
Knowledge of MS office, including Windows, Word, Excel, and PowerPoint
Strong attention to detail and highly organized while focusing on work quality
Ability to maintain a high level of confidentiality
Benefits
Health Coverage: Medical, dental, and vision plans.
Retirement: Features a Simple IRA retirement plan.
Ancillary/Voluntary: Supplemental and voluntary options are available, including Life, Accident, Critical Illness, and Cancer.
Company
Investors Community Bank
The Chillicothe Federal Savings and Loan Association was initially organized on April 3, 1934.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase