Church World Service · 1 month ago
Administrative Assistant - Immigration Legal Services
Durham, NC
Full-time
Onsite
Entry Level
$42K/yr - $50K/yr
2+ years expChurch World Service (CWS) is dedicated to making a difference in the lives of individuals around the world. The Immigration Services Administrative Assistant will provide essential administrative support to the Local Office Immigration Legal Services Programming, assisting attorneys and representatives with client eligibility screenings and application processes.
AssociationInformation TechnologyNon Profit
Responsibilities
Provide administrative support to the CWS Local Office Immigration Legal Services teams. Manage incoming inquiries for legal services, answer phone calls and the Legal Services “Intake line,” manage incoming clients in the building lobby waiting area, schedule client appointments, enter data in case management software, and photocopy documents
Meet with potential clients to determine eligibility for CWS programming; document eligibility; place internal and external referrals for services
Assist attorneys and DOJ Accredited Representatives in follow up with clients and U.S. Citizenship and Immigration Services. Assist clients with changes of address, case status checks, and other requests to government agencies, stakeholders, and partners; Communicate professionally with key stakeholders
Maintain accuracy in client case files and case note documentation, update client case status regularly in case management software and other online databases
Assist in compiling client application packets for various immigration benefits in an accurate fashion to ensure that all required evidence and documentation is attached
Assist in handling incoming and outgoing mail for the office
Assist in maintaining statistics and records to track program results
Perform other duties as requested
Qualification
Required
Bachelor's degree or equivalent work experience in lieu of degree
Minimum 2 years' work experience in an office setting or internship in a law office or non-profit legal services environment is required
The successful candidate must be highly detail-oriented and possess superior organizational and task management abilities
Respect for client confidentiality
Strong computer literacy, with knowledge of word processing and database applications, and ability to use standard office equipment in performing varied activities
Superior written and verbal communication skills
Spanish-language abilities are required for this position
Preferred
Experience with asylum seekers, refugees, asylees, and other immigrants
Benefits
403 (b) Retirement Plan
Medical, Dental and Vision Insurance
Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
14 Official Holidays
12 Sick Days Off (Accrued monthly)
Life Insurance and AD&D
Long Term and Short-Term Disability
Employee Assistance Program (EAP)
Health Savings Account
Flexible Spending Accounts
Company
Church World Service
Church World Service is a group of churches of various denominations that have come together to help the poor and needy.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joanne Rendall
CFO and Senior Vice President
Alicia Roda-Pearsall, SHRM-CP
HR Business Partner II
Recent News
bloomberglaw.com
2025-09-12
2025-06-04
Company data provided by crunchbase