Oracle · 1 month ago
Software Developer / SRE -
Pleasanton, CA
Full-time
Onsite
Mid, Senior Level
3+ years expOracle is seeking a Senior Engineer to enable 24x7 Operations for US-Gov in the Oracle Fusion Data Intelligence product development organization. The role involves managing the uptime of the data pipeline service, ensuring timely and accurate data processing, and proactively identifying and resolving issues to support business customers effectively.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
U.S. Citizen Only
Responsibilities
You will be responsible for running the FDI Data pipeline operations in a lights out mode
As a member of team you’ll build tools and mechanisms to proactively detect issues with the data pipeline
Do the root cause analysis of every issue and build automations for handling similar issues in future
You will address customer issues and tickets within defined SLA’s
Co-ordinate and communicate with different stake holders to formulate the solutions to customer issues
You will ensure full understanding of the issue, including impact to customer
Gather logs, configuration details and attempt to reproduce the reported issues
Develop and enhance Knowledge base for the issues and their solutions
You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found
Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation
Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases
Identify opportunities for process improvements and automation through building right utilities/tools
Qualification
Required
Due to US Government requirements this role requires you to be a US Citizen
BS or higher degree in Computer Science / Engineering or equivalent
3+ years of experience, supporting business customers on any Cloud/On-premise BI Application
Experience in SQL/PL-SQL and excellent de-bugging skills
Troubleshooting network latency, intermittent issues, reading and analyzing log files
Good programming skills in Python / Java / JavaScript
Understanding of Web Application Architecture
Experience in performance tuning SQL and understanding ETL pipelines
Experience of Continuous Integration/Continuous Delivery (CI/CD) and development tools (e.g. Jenkins, Docker)
Build, Configure, Manage and Coordinate all Build and Release engineering activities
Strong logical/critical thinking and problem resolution skill
Excellent communication skills
Preferred
Working experience with any ERP, HCM, CX applications such as Oracle EBS, Fusion is desired but not must
Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is preferred
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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