FreedomPay · 1 month ago
Systems Integration Analyst
Philadelphia, PA
Full-time
Hybrid
New Grad, Entry LevelFreedomPay is a fast-paced, high-growth company that specializes in payment technologies for various industries. They are seeking a Systems Integration Analyst to work in a dynamic environment, responsible for testing and delivering innovative products, managing hardware and software integrations, and providing technical support to customers and partners.
BankingE-CommerceFinTechRetailRFID
Responsibilities
Learn and adapt to the ever changing hardware and software environments of payment systems and processing
Work with various payment hardware devices and POS systems within the lab environment
Read and understand business requirements and technical design documentation
Provide assistance or suggestions to influence product design
Work closely with a team to meet deadlines sharing in responsibilities and providing assistance
Train production support staff and technicians on new products and features, system setup and configuration
Provide detailed technical and support documentation
Grow to become a product and implementation SME
Conduct integration certifications with 3rd party software integrators; understand implementation, tailor test suite accordingly, analyze test data, provide feedback
Work closely with QA team providing testing support, integration details, technical support
Assist on occasion with creating and executing thorough test plans, including positive and negative testing, functional testing, and regression tests
Test efficiently with innovative tools and automation
Work with QA team identifying testing gaps, proper coverage, and testing approach relative to complex integrations and system use cases
Work with engineers on troubleshooting and identifying root causes of dev issues and production issues alike
Work with software integrators to certify integrations to our platforms
Provide strong customer service communication to integrators and end users
Respond to technical questions in person, via email, or over the phone
Work with Engineers gathering details and conveying the technical information back to integrators
Work closely with resellers and implementers with knowledge transfer, documentation, installation procedures, troubleshooting, level 3 technical support
Provide oversight and guidance in the device ordering process per integration details
Publish training manuals, test cases, specifications, and other technical documentation
Help enforce version control and proper documentation
Notify customers of product availability
Qualification
Required
Learn and adapt to the ever changing hardware and software environments of payment systems and processing
Work with various payment hardware devices and POS systems within the lab environment
Read and understand business requirements and technical design documentation
Provide assistance or suggestions to influence product design
Work closely with a team to meet deadlines sharing in responsibilities and providing assistance
Train production support staff and technicians on new products and features, system setup and configuration
Provide detailed technical and support documentation
Grow to become a product and implementation SME
Conduct integration certifications with 3rd party software integrators; understand implementation, tailor test suite accordingly, analyze test data, provide feedback
Work closely with QA team providing testing support, integration details, technical support
Assist on occasion with creating and executing thorough test plans, including positive and negative testing, functional testing, and regression tests
Test efficiently with innovative tools and automation
Work with QA team identifying testing gaps, proper coverage, and testing approach relative to complex integrations and system use cases
Work with engineers on troubleshooting and identifying root causes of dev issues and production issues alike
Work with software integrators to certify integrations to our platforms
Provide strong customer service communication to integrators and end users
Respond to technical questions in person, via email, or over the phone
Work with Engineers gathering details and conveying the technical information back to integrators
Work closely with resellers and implementers with knowledge transfer, documentation, installation procedures, troubleshooting, level 3 technical support
Provide oversight and guidance in the device ordering process per integration details
Publish training manuals, test cases, specifications, and other technical documentation
Help enforce version control and proper documentation
Notify customers of product availability
Preferred
Bachelor's Degree in computer science, management information systems, or a related degree from an accredited college or university
Demonstrate a strong technical aptitude, experience in software development a plus
Experience working with: Windows CE, XP, 7, 8, 10, Office 2007- 2013 and Software Testing Essentials
Administration of systems such as Jira, Confluence, or Azure
PCI policies and best practices
Knowledge of the payment industry, including EMV, eCommerce sites, industry best practices
Java
.NET
XML
JSON
iOS
Android
POS systems/hardware experience a plus: Micros Point of Sale, Ingenico, VeriFone in various industries (retail, hotel, ecommerce, restaurant)
Benefits
Medical, prescription, dental and vision coverage
Life Insurance
Retirement Plans with company match
Commission sharing plan
Flexible hybrid working environment
Great parental and other leave programs
Company
FreedomPay
FreedomPay is a white label e-commerce platform for banks, retailers and healthcare organizations to deliver cloud-based user experiences.
Founded in 2000
501-1000 employees
H1B Sponsorship
FreedomPay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$23.16MKey Investors
TPGCore Capital PartnersGoldman Sachs
2018-10-09Private Equity
2008-12-19Series Unknown· $2.16M
2007-03-13Series D· $6M
Leadership Team
Tom Durovsik
Founder and Chief Executive Officer
C
Christopher Kronenthal
President and Chief Technology Officer
Recent News
Electronic Payments International
2026-01-09
2026-01-09
2026-01-08
Company data provided by crunchbase