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KPH HEALTHCARE SERVICES, INC · 2 hours ago

Collections Billing Associate

Syracuse, NY

Full-time

Onsite

New Grad, Entry Level

$18/hr - $22/hr

KPH Healthcare Services, Inc. is a multistate organization seeking a Collections Billing Associate. The role involves identifying, researching, rectifying, and maintaining accurate billing balances, as well as providing customer service and problem resolution related to billing issues.

Health CareMedicalPharmaceutical

Responsibilities

Face-sheet and census entry to ensure accurate billing

Verifying primary and secondary insurance coverage on residents

Provide customer service and problem resolution to facilities and residents

Account reconciliation and account refund requests

Complex account reconciliation

Account adjustments, bad debt processing

Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up

Track and re-bill pending Medicaid accounts

Re-bill claims as needed

Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management

Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc

Recognize and rectify any errors made within an account

Set up Lawson accounts for facility and private pay

Month-end closing process

Re-bill claims to improve reimbursement from NETRX reporting

Assist in special projects as required

Works with minimal supervision

May assist in orienting and training new employees

Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Qualification

Accounts ReceivableCollectionsPharmacy TechnicianCustomer ServiceCooperationInterpersonal CommunicationFlexibilityAdaptabilityInitiativeLeadership

Required

Must be available, and on-time for scheduled work shifts

High School Diploma or GED

Registered with the State of Vermont as a Pharmacy Technician

Assertive interpersonal communication skills

Strong understanding of computer technology

Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with

Initiative: Must work within supervision guidelines and assume additional responsibilities

Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work

Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences

Involvement: Must enjoy the demands of the job and work with interest and enthusiasm

Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately

Safety: Must take care of equipment and employ good safety habits

Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams