Receptionist/Greeter jobs in United States
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Montgomery County Intermediate Unit · 1 month ago

Receptionist/Greeter

Montgomery County Intermediate Unit is a regional educational service agency providing leadership and services for schools and students. They are seeking a Receptionist/Greeter to welcome visitors, manage incoming calls, and maintain a pleasant lobby atmosphere while supporting various administrative tasks.

CommunitiesEducation
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Growth Opportunities

Responsibilities

Position holder must have friendly and helpful personality and project welcoming attitude to project visitors
Serve as a receptionist and greet all persons entering the facility
Notify appropriate personnel when people arrive for appointments/meetings
Direct visitors to appropriate meeting rooms
Answer and screen incoming telephone calls and route call to appropriate person. Monitor main voicemail to ensure callers requests are responded to in a timely manner
In collaboration with security personnel, maintain a pleasant, safe and orderly atmosphere in the lobby area. Ensure that sufficient number of brochures, handouts, etc. are available in reception area
Maintain an up-to-date listing of telephone extension numbers
Accept mail, sign for packages and then advise Support Services Facilitator and/or Warehouse Facilitator that mail and/or packages have arrived
Notify Facilities Technician of emergency situations. Contact ambulance, police and/or fire departments as necessary
Respond to requests for general information such as a list of IU Board members, a list of Superintendents
Assist Support Services staff with bulk mailings, collating, envelope stuffing, as time permits
Project a positive image of the IU and its programs and services
Serve as a back-up to other staff members and help them with tasks when deadlines require
Perform other related duties as assigned by the Director/Supervisor of Facilities and Operations

Qualification

Customer service skillsBilingual (Spanish/English)Technology proficiencyClearance certificatesOrganizational skills

Required

No post-secondary degree required
Minimum of 1-3 years of related experience
Expertise (includes one or more of the following): Professional approach to their work that includes very strong customer service skills
Experience providing a high level of customer service
Excellent organizational skills
Ability to use technology to gain information and communicate with others
Original certificates of clearance from the State Police, Child Abuse Registry, and PDE FBI

Preferred

Bilingual (Spanish/English) strongly preferred

Benefits

Health and wellness benefits, including medical, dental, prescription, vision, and life insurance.
Tuition reimbursement.
Eligibility for federal student loan forgiveness.
Participation in PSERS (Public School Employees’ Retirement System).
Paid time off benefits.

Company

Montgomery County Intermediate Unit

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Providing special services as needed by the educational community in Norristown, PA.

Funding

Current Stage
Late Stage

Leadership Team

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Sandy Edling
CFO/Director of Business Services
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Brandon Langer
Director of Innovation and Strategic Partnerships
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