Girl Scouts of Colorado ยท 2 months ago
Community Engagement Specialist
Denver, CO
Full-time
Hybrid
New Grad, Entry Level
$20.67/hr - $23.56/hrGirl Scouts of Colorado is seeking a Community Engagement Specialist to build connections and grow membership by recruiting girls and adult volunteers. This role involves engaging with the community through various events and presentations, while also strategizing outreach efforts to achieve membership goals.
Non-profit Organization Management
Responsibilities
Achieve girl and adult membership goals by implementing recruitment and lead generation strategies aligned with the council recruitment methodology with a focus on volunteer recruitment and member conversion; cultivates relationships with service unit and troop volunteers in assigned areas to support new member engagement, troop placement, and community visibility
Plan, prioritize, and manage recruitment activities independently, demonstrating strong organizational and time-management skills in a fast-paced environment. Represents GSCO at community events and school functions, often during evenings and weekends, to maximize visibility and connect with prospective members
Responsible for the accurate and timely maintenance and communication of recruitment events, such as flyer distribution, school website and social media posts, and other advertising options
Responsible for timely follow-up with new leads and referrals resulting from field activity
Cultivates relationships with schools and appropriate community leaders, organizations and businesses to increase visibility of Girl Scouts in the community
Study and become proficient in girl and adult related trends, multi-cultural data and demographics, marketing and sales techniques, effective communication and knowledge of communities and organizations to effectively implement the council membership recruitment plan
Work independently in the field within assigned geographic areas, while maintaining regular communication with team and leadership
Facilitates workshops and events for groups of caregivers and children, using public speaking skills to engage the group and drive membership conversion
Provides professional, superior customer service to all internal and external customers, members, volunteers, staff, and other community contacts
Actively participates in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude
Respects the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts both current and prospective
Performs other duties as assigned
Collaborate with other members of the recruitment team to ensure consistent delivery of the council recruitment methodology; relies on Recruitment Resources team for back-office participation insights, pre-event preparation, and solutions support
Works with the Volunteer Success team to connect first year volunteers and troops with ongoing support and training
Collaborate with the Girl Experience teams to drive participation in council and partner-led program opportunities for youth members awaiting placement
Collaborate with the Customer Care and Volunteer Administration teams to ensure prompt response to customer inquiries and accuracy of membership data
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers
Qualification
Required
No formal education or training requirements
Experienced in sales process and management of leads
Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals
Experience with in-person or telephone sales and utilizing guided prompts to develop customer relationships and convert members
Experience in membership development, recruitment and/or retention
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required
Knowledge of basic principles of marketing (for example, market identification and segmentation, interpretation, and use of market data)
Ability to create and deliver presentations tailored to audience needs
Excellent independent decision-making skills and strong resourcefulness
Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment
Proficient in Microsoft Suite of programs
Ability to quickly learn and adapt to changing technologies
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism
Must be able to pass a criminal background check acceptable to GSCO standards
Access to registered transportation with insurance at required state levels to conduct business statewide
Valid driver's license and driving record acceptable to the Girl Scout insurance company standards
Preferred
Experienced in data management using sales/customer management software (Salesforce) preferred
Bilingual and bicultural skills desired but not required
Company
Girl Scouts of Colorado
Girl Scouts develops leaders through the three keys to leadership - discover, connect, and take action.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie A. Foote
President and CEO
Donnell Heistand
COO
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