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RESA Power · 2 months ago

Remote Inside Sales- Transformer Products (Small Power & Distribution)

United States

Full-time

Remote

Entry, Mid Level

$25/hr - $40/hr

2+ years exp

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry. The Inside Sales position involves developing and maintaining relationships with clients in the technical and manufacturing fields, managing customer inquiries, and boosting order profitability through upselling and cross-selling opportunities.

Electrical DistributionElectronicsManufacturing

Culture & Values

Responsibilities

Cultivate and maintain customer relationships with electrical contractors, distributors, end users and utilities; Call on current, future, and past customers; Conduct customer visits in order to build/maintain strong customer relations as directed

Create and maintain positive relations with vendors, internal business unit leaders and strategic business relationships; utilize contacts to ensure our customers are getting the best value and support

Apply industry knowledge to offer technical / practical options to both internal and external customers; Provide consultation to customers regarding electrical solution needs. Boost order profitability by upselling and recognizing opportunities to cross-sell

Develop and win (job) opportunities

Develop and implement trade area sales strategy in conjunction with leadership and Outside Sales

Attend/support applicable customer events, trade shows

Work with internal departments to ensure customer transactions are processed accurately and efficiently

Successfully manage job function(s) by continuously demonstrating following:

Prepare quotes and meet weekly/monthly quotation goal

Continuously follow up all quotes/projects daily, weekly, etc

Maintain and update company’s database by inputting quotes and orders in a timely and accurate way

Meet the monthly budget expectations/goals

Frequent communication with operations team

For specified location(s): schedule services with customers and field service team; Prepare all necessary work for field service team before services are performed; communicate service expectations and job details to field services team. Generate work orders for technicians

For specified location(s): Perform site visits and job walk throughs to create profitable quoting and present to the Client as directed

Accountable for maintaining status of projects and providing the Customers, Team and other team members with this information

Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed

Other duties as assigned

Qualification

Electrical industry experienceBusiness to business salesData entry skillsNegotiation skillsVerbal communicationWritten communicationCustomer service orientationProblem solvingProject management