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HCA Healthcare · 2 weeks ago

Consultant Process Engineer Expanse

Nashville, TN

Full-time

Onsite

Senior Level

7+ years exp

HCA Healthcare is an organization committed to investing in its team members, and they are seeking a Consultant Process Engineer Expanse. The role focuses on supporting the design and improvement of clinical workflows within the Expanse electronic health record, utilizing methodologies like Lean and Six Sigma to enhance patient safety and operational efficiency.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Propose and support the development of new processes in and around the Expanse EHR that support agility, resilience, efficiency, and patient safety

Scout emerging processes in other EHRs and health systems in order to define new opportunities that can add business value

Assess existing processes and workflows at sites using Expanse to identify priorities and opportunities for improvement

Employ process improvement methodologies as standards for assessing workflow in and around the Expanse EHR

Oversee the design, prototyping, testing, refinement, and implementation of new processes related to Expanse

Track initiatives against key measurable success metrics to identify opportunities for improvement

Proactively identify and mitigate risks to the Expanse organizational strategy, project plans, and key milestones

Work collaboratively with other members of the Expanse organization to design and assess processes according to the principles of Lean, Six Sigma, or other process engineering modalities

Leads a cross-functional team to conduct process improvement and design process studies/audits, as well as studies in business process re-engineering and system redesign

Collaborates with Clinical Analytics, Business Operations, and cross-functional design partners (as well as external partners) to design, lead, assign and execute quantitative and qualitative data analysis including: Leveraging available and novel data sources in an effective and efficient manner, leveraging database and data analytics tools such as SQL and Power BI to support design and evaluation of business cases, and tracking current and future state metrics and KPI/KpI (key performance indicators/key process indicators) as a means to ascertain solution viability

Works with a cross-functional team to improve the customer experience and design solutions that systematically reduce errors, reduce cost, and increase revenues that create clinical and business capacity

Leads logistical onsite needs for discovery work as needed

Leads the design, logistical planning, and execution of large (25 or more participants) Kaizen sessions including senior leader both internal and external to Expanse

Adhere to the standard operating procedures of the Expanse organization, including all supportive technologies used to organize and progress work efforts

Supports development of pilot and project implementation plans

Engages with Expanse product team, Division teams, and facility teams to assess, design, and implement improved workflows with the Expanse platform

Collaborates with cross-functional teams, including but not limited to the Expanse product team, Clinical Informatics, division, and facility teams to assess processes, implement improvements, and sustain results, using a methodical process

Leads and executes through others in concurrent enterprise Lean Six Sigma engagements to develop strong working relationships and productive collaboration with project teams and other key stakeholders

Proactively identifies and mitigates opportunities/barriers to successful completion of assigned work, escalating accordingly to the Director of Process Engineering

Supports (and learns strategies and tactics to lead) the analysis of multiple inputs to produce standard work products and artifacts/outputs that render a concise and synthesized clinically-lead analysis of perceived, current, and ideal state

This role will frequently engage with executives, including Strategy, Clinical Operations, Clinical Informatics Product Lifecycle Logistics, Business Operations, Data/Technical leaders, and other business partners

Understands internal and external stakeholder roadmaps and provide potential improvement insights to achieve business goals

Supports (and learns strategies and tactics to lead) process mining projects that support automation efforts based on identified complexity of existing business processes

Educates, informs and advocates for the capabilities and benefits of process improvement and continuous performance management strategies and tactics as a means to enhance and accelerate CT&I-related work

Provides updates and reports to leadership on progress on a regular basis

Participates in scoping of projects with key stakeholders on a regular basis

Qualification

Lean Six SigmaProcess ImprovementData AnalysisHealthcare AnalyticsHuman Factors EngineeringProject ManagementCollaborationCommunicationProblem SolvingTeam Leadership

Required

Bachelor's Degree (Data Science / Industrial Engineering Preferred) required

7+ years experience in Process Improvement required

3+ years of data collection and analysis required

Expertise in 1 or more areas such as healthcare analytics, operations analytics, clinical analytics, clinical informatics, financial analytics, HR analytics, supply chain analytics, or other business area; preference for multiple domains required

Lean Six Sigma (LSS) Certification required within 18 months of hire

Up to 50% travel required

Position located in Nashville, TN

Preferred

Master's Degree preferred

Project Management Professional (PMP) Certification preferred

American Society for Quality (ASQ) Certification preferred

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees