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Amazon Web Services (AWS) · 21 hours ago

Data Center Technician, DCC Communities

Wink, TX

Full-time

Onsite

Entry Level

$51K/yr - $113K/yr

1+ years exp

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, seeking Data Center Technicians to join their team. The role focuses on ensuring the availability and reliability of data center operations, involving hardware and network diagnostics, physical repairs, and collaboration with diverse teams to maintain high safety and security standards.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Show a strong aptitude for troubleshooting and problem solving

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue detection and reporting

Are biased to act in the absence of direction or support

Improve effectiveness through process innovation

Qualification

Computer hardware troubleshootingComputer networkingCustomer serviceProblem solvingEffective communication

Required

1+ years of computer hardware troubleshooting and repair experience

1+ years of computer networking experience

High school or equivalent diploma

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

Equity

Sign-on payments

Other forms of compensation

Full range of medical, financial, and/or other benefits

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees